⚙️ Account & billing center
Make changes to your plan, adjust notification settings, and update your contact info.
46 articles
Billing
Update your payment information or adjust your subscription plan.
Account & billing informationLearn how to change your plan type, check data usage for the Bark Phone, update your payment information, view invoices, and more.
How do I manage my Bark Phone or Bark Watch plan?Manage device protection, data plans, replacements, and more.
Manage your Bark subscription through AppleHow to adjust and update your Bark subscription through Apple.
There was an issue with your paymentHow to update your payment information if there was an issue with your payment.
Can I adjust the start date of my billing cycle?You can adjust the start date of your billing cycle by following the steps below.
Refer a friendHow to refer a friend so you both benefit!
How do I cancel my Bark account?You can cancel in your account settings at any time.
How do I reactivate my account?Follow the steps below to reactive your account.
My orders
Review order information for hardware like the Bark Phone or the Bark Home.
Device Protection for Bark Phones and WatchesHow device protection works for Bark Phones and Watches.
Bark Phone Orders and ShippingLearn how to manage your Bark Phone order or view tracking info.
Bark Home Orders, Shipping, or ReturnsLearn how to manage your Bark Home order or view tracking info.
Bark Watch Orders and ShippingHow to order the Bark Watch and what to expect with shipping.
Number Porting / Number TransfersBring your child's existing phone number into Bark, or transfer it out.
Review data, call, and text logs of your kid's Bark Phone or Bark WatchHow to review data of your kid's Bark Phone or Watch.
How do I upgrade my kid's Bark Phone?How upgrading your kid's Bark Phone works.
Do I own my Bark Phone?How to tell the ownership of your Bark Phone.
Do I own my Bark Watch?You own your Bark Watch.
Bark Phone Replacements and ReturnsLearn your replacement and return options for the Bark Phone.
Bark Watch Replacements and ReturnsHow to replace or return your Bark Watch.
How to find your number porting informationLearn how to find your number porting information based on your previous cell carrier.
Buying, selling, or giving away a used Bark Phone or WatchThose sold by third parties through Ebay, Facebook Marketplace, etc.
Bark Sync Orders, Shipping, or ReturnsLearn how to manage your Bark Sync order or view tracking info.
Custom Cases for the Bark PhoneHow to order a custom case for your Bark Phone.
Notifications
Adjust your alert settings.
Bark alertsAn overview on Bark alerts and how they work.
How to delete alertsThis article explains how to delete an alert.
How to find alerts using filtersHow to find specific alerts by utilizing filters.
Parent appHow to use our Bark Parent app.
Kids appHow to set up your child's device with the Bark Kids app.
Add another family member to receive alertsHow to add another family member to recieve alerts about your child.
How to adjust the sensitivity of alertsHow to adjust Bark alert sensitivity.
Text notificationsHow to get text alerts and monitor text messages.
Ignore alerts for a particular user, group, song, or subscriptionHow to ignore alerts for certain scenarios.
What to do when you want to learn more about an alertHow to learn more about an alert you received.
How to make sure you’re getting emails from BarkHow to check to see if you're getting emails from Bark based on your email service.
Profile management
Update profiles, edit account information, and change your password.
Reset your passwordGet a new password
On your parent device, go to bark.us/login.
Are you a school administrator? You log in on the top right of bark.us/sch...
Update the account holder's profileHow to update your parent profile.
How to add a child or home profile
Update a child's profile name, birthday, or avatarHow to update your child's profile.
Prevent your kid from accessing your Bark accountLearn how to apply an account lock.
My kid got a new phone, tablet, or computerHow to move Bark to your child's new device.
Move a phone, tablet, or computer from one kid to anotherHow to pass down a device with Bark on it from one child to another.
How to remove a child or home profile
How to merge devicesLearn how to fix duplicate devices on the Bark Parent app.
How to split up devices that were accidentally mergedHow to split previously merged devices.
How to remove a deviceOnly do this if you have lost or retired a device.
How to delete accounts and apps from monitoring