My orders
Review order information for hardware like the Bark Phone or the Bark Home.
16 articles
Device Protection for Bark Phones and WatchesAdd AKKO device protection at checkout or anytime after setup.
Bark Phone Orders and ShippingLearn how to manage your Bark Phone order or view tracking info.
Bark Home Orders, Shipping, or ReturnsLearn how to manage your Bark Home order or view tracking info.
Bark Watch Orders and ShippingHow to order the Bark Watch and what to expect with shipping.
How to port your phone number to BarkBring your child's existing phone number into Bark, or transfer it out.
View call, text, and data logs for the Bark Phone and WatchMonitoring by Bark doesn't count toward your data limit, and speeds slow (not stop) if your child hits their cap.
How do I upgrade my kid's Bark Phone?When you upgrade, your child gets the latest Samsung model but keeps their existing phone number.
Do I own my Bark Phone?Ownership depends on where you ordered and whether your installment plan is paid off.
Do I own my Bark Watch?Ownership depends on where you ordered and whether your installment plan is paid off.
Bark Phone Replacements and ReturnsLearn your replacement and return options for the Bark Phone.
Bark Watch Replacements and ReturnsLearn your replacement and return options for the Bark Watch.
How to find your number porting informationYou'll need your account number and PIN from your current carrier to transfer your phone number to Bark.
Buying, selling, or giving away a used Bark Phone or WatchThose sold by third parties through eBay, Facebook Marketplace, etc.
Bark Sync Orders, Shipping, or ReturnsLearn how to manage your Bark Sync order or view tracking info.
Custom Cases for the Bark PhoneHow to order a custom case for your Bark Phone.
What happens after I return an item to Bark?When you return an item to Bark, the process involves several steps to ensure your return is handled efficiently. Below is an overview of what to expect: