What are your support hours?

We are thrilled to support you and your family. We typically get back to you within 1 business day. Here are our support hours:

📞 Bark Phone Call-in Support 
Hours: Monday–Friday, 9 AM – 6:00 PM ET
Bark Phone users can call us by following these steps.

💬 Bark Watch Live Chat Support
Hours: Monday–Friday, 8:30 AM – 10:00 PM ET
Bark Watch users can chat with a human agent by following these steps.

📧 Technical Email Support
Hours: Daily, 8:00 AM – 12:00 AM ET
All customers can reach us through this form.

💳 Billing Email Support
Hours: Monday–Friday, 8:00 AM – 8:00 PM ET
For billing-related questions, contact us here.

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