Troubleshooting iPhone, iPad, and iPod Touch
Find solutions for monitoring and filtering Apple iOS devices.
31 articles
Screen time protection has been disrupted on iOSIf screen time protection has been disrupted on your child's iPhone, iPad, or iPod Touch, get connected again by following this guide!
Int...
Troubleshooting iOS Monitoring
Error: Kid was asked to enter their passcode and we're still waiting
There was a problem analyzing the iOS deviceThis error appears when Bark loses connection to your child's device mid-scan.
Check that your child's device is turned on.If using the c...
iOS device not detected over Wi-Fi
iOS device not detected over USBHow to fix your iOS device not being detected.
Check available storage space on your devicesLow storage can affect iOS monitoring. Here's how to check — and fix it.
Check for software updates on your devicesLearn how to update the software on your family's devices.
Allow Bark through your firewallYour firewall may be accidentally blocking the Bark Desktop App or Bark Home from doing its job.
iOS device is no longer paired or trusted
How to prevent your kid from deleting Bark on iOS
Update the Bark Kids App on iOS
Enable cellular data for the Bark Kids app on iOS
How to Update iTunes
Update Apple Software on Mac
Update Apple Software on Windows
Update the Bark Desktop App on Mac
Update the Bark Desktop App on Windows
How to bookmark Bark on your iPhone home screen
Delete Old iOS Monitoring Files on MacWipe all Bark Desktop App data from MacOS.
Delete Old iOS Monitoring Files on WindowsWipe all Bark Desktop App data from your PC.
Bark Desktop App is not opening on Mac
Bark Desktop App is not opening on WindowsBelow we break down what you should do if your Bark Desktop App is not opening. Select from the dropdowns the issue you’re seeing.
Error: Data on iOS device is encryptedRemoving encryption is easy with this guide.
"Privacy Warning" on an iOS device
Bark Sync has poor Wi-Fi connectivityHow to increase Bark Sync's Wi-Fi connectivity.
Bark Sync can't connect to Wi-FiHow to fix the Bark Sync Wi-Fi not connecting error.
Bark Sync has incorrect lock screen passcode savedHow to fix an incorrect lock screen passcode.
iOS device has no network connectivity when plugged into Bark Sync
Bark Sync can't detect iOS device when the screen is locked
Error: "Sync not found" during setupHow to fix the error "Sync not found" during setup.