If you see a prompt asking you to install or update Apple Device Support on Windows, go ahead and do so. This software is required for Bark to monitor your child's iOS device on a Windows computer.
Quick Troubleshooting
Select the link in the message or in the alert to install the update.
Then, check for updates to Windows.
After the update(s) complete, restart your computer.
Getting the same error message or alert? You may have installed an incompatible version of iTunes. Uninstall it by following the detailed troubleshooting steps below.
Detailed Troubleshooting
These steps vary slightly based on your version of Windows.
Windows 10/11
Windows 10/11
Click
Start and then on ⚙ Settings.Select Apps and Features on the left.
Uninstall iTunes.
Uninstall Apple Software Update (if present).
Uninstall Apple Mobile Device Support (if present).
Uninstall Bonjour (if present).
Uninstall Apple Application Support (if present).
Uninstall iPod Support (if present).
Restart your computer. This helps the PC remove all components.
Download 64-bit iTunes (most common) or 32-bit iTunes (least common)
Unsure which one to choose? Check out these tips from Microsoft.
Install the correct iTunes app.
Getting one of these messages?
Message | Solution |
"Your PC's settings only let it install verified apps from the Store" | Click on Open settings and select the option where you can download applications from Anywhere. |
"Microsoft recommends installing this app from the Microsoft Store" | Click on Continue installing from outside the Store. |
12. Restart your computer. This helps Bark sync up with the Apple software.
13. Set up your kid's iPhones and iPads with Bark.
Windows 7/8
Windows 7/8
Click
Start and find the Control Panel.Click Uninstall a Program.
Uninstall iTunes.
Uninstall Apple Software Update (if present).
Uninstall Apple Mobile Device Support (if present).
Uninstall Bonjour (if present).
Uninstall Apple Application Support (if present).
Uninstall iPod Support (if present).
Restart your computer. This helps the PC remove all components.
Download 64-bit iTunes (most common) or 32-bit iTunes (least common)
Unsure which one to choose? Check out these tips from Microsoft.Install the correct iTunes app.
Restart your computer. This helps Bark sync up with the Apple software.
Set up your kid's iPhones and iPads with Bark.