If you see an error message or alert about the Bark Sync having poor Wi-Fi connectivity, there's no need to panic. It's possible it was a temporary issue that has since resolved.
Next time you plug in the child's iOS device into the Bark Sync, check the Wi-Fi signal strength:
Make sure the Bark Sync is powered on and has a solid blue LED light.
Plug your child's iOS device into the Bark Sync with the provided cable.
On your child's device, open the
Bark Kids app.
Tap the Sync tab.
At the top, you'll see the Wi-Fi signal strength of the Bark Sync.
If it's still got a low signal, here are some tips for improving it:
Move it to a power outlet closer to your router.
Keep it away from thick metal walls and appliances.