If screen time protection has been disrupted on your child's iPhone, iPad, or iPod Touch, get connected again by following this guide!
Interactive Troubleshooter
Text Instructions
QuickDetailed
Quick Troubleshooting
Open the Bark Kids app on their device.
If prompted, allow the VPN. Otherwise, the VPN will reconnect on its own.
Wait a few minutes and/or restart the device.
Screen time protection should now have resumed!
Detailed Troubleshooting
Uninstall the Bark Kids app from your kid's device.
Reinstall the Bark Kids app again.
If it's an iPhone, verify that Bark Kids is using cellular data.
Restart the device.
Wait a few minutes.
Screen time protection should now have resumed!
Pro Tips
Keep an eye on the device health.
Use Apple Screen Time to prevent your child from uninstalling apps without your permission.
Spot-check the phone for any third-party VPN apps.
Install software updates but avoid beta or developmental versions of iOS.
Check that they have automatic App Updates in their App Store preferences.