How can we help?

Beginner's guides

• Getting Started with Bark
• How do I log into my Bark account?
• Finding the Device Code
• Reviewing Alerts
• How To Do a Bark Account Health Check
• Getting Started with Bark Jr
See all 7 articles

FAQs

• How does Bark help families in a tech world?
• What Bark Can Do
• What is the Bark Phone?
• The Bark Difference
• Uninstall Protection
• Time to Set Up
See all 26 articles

Monitoring

• What Bark Monitors on Social Media
• What Bark Monitors on Email
• What Bark Monitors on Online Storage Platforms
• Add a device or account for monitoring
• How does monitoring work?
• FAQ: Detecting New Accounts or Apps
See all 14 articles

Screen time and filtering

• How to Set Up Mobile Screen Time Controls
• How to Set Up Screen Time on iOS
• About SafeSearch & Youtube Restricted Mode
• What is Screen Time & Web Filtering?

Location Features

• Adjust radius of a location
• Location Alerts
• Check-ins
• Directions to Child's Location
• Calibrate Location
• Calibrate Location on the Bark Phone
See all 8 articles

Android monitoring

• How to set up the Bark Phone
• How to Monitor an Android Device & Enable Screen Time
• Managing Rules for the Bark Phone™
• Manage the App Store on the Bark Phone
• Manage the Contacts on their Bark Phone
• Manage Sites & Apps on the Bark Phone™
See all 24 articles

iPhone, iPad, and iPod Touch monitoring

• How to Monitor an iPhone, iPad, or iPod Touch
• How to Monitor Safari Browsing on iOS
• How to Monitor iOS Devices with the Bark Home
• Recommended Sleep Settings for Mac
• Recommended Sleep Settings for Windows
• How to prompt Bark to analyze an iOS device whenever you want
See all 8 articles

Screen time and filtering

• Manage Your Kid’s Screen Time Schedule
• How to Allow an App or Site
• How to Block an App or Site
• Copy Screen Time Rules from One Kid to Another
• How to Pause the Internet for a Profile
• How to Test Screen Time & Web Filtering Rules

In-home filtering

• What is in-home filtering?
• First-Time Activation of In-Home Filtering
• In-Home Filtering Profiles
• Identify and Rename Devices for In-Home Filtering
• How to Set Up In-Home Screen Time Controls
• Set Up a Bark Home for the First Time
See all 16 articles

Computer monitoring

• How to Monitor Browsing on Computers
• How to Monitor Google Chrome on Computers
• How to Monitor Microsoft Edge on Computers
• How to Monitor a Chromebook
• Updating the Bark for Chromebooks App

Videos

• Video: Set up the Bark Phone for your kid
• Video: Enabling Monitoring on iOS
• Video: Enabling Screen Time & Monitoring on Android
• Video: Adding an Exception to Screen Time Rules and Filtering
• Video: Enabling Screen Time on iOS
• Video: Set up the Bark Home on your network

Billing

• Account information
• Managing Apple In-App Subscriptions
• Referral Program
• How do I cancel my Bark account?

My orders

• Bark Phone Orders, Shipping, or Returns
• Bark Phone Data Usage
• Bark Phone Repairs and Upgrades
• Number Porting / Number Transfers
• Find Your Carrier Porting / Number Transfer Information
• Bark Home Orders, Shipping, or Returns

Notifications

• How to Delete Alerts
• How to find alerts using filters
• Parent/Guardian App
• Notifications
• Add another family member to receive alerts
• Adjust the Sensitivity of Monitoring Alerts
See all 9 articles

Profile management

• Reset Password
• Update Profile Information (Account Holder)
• Update Profile Information (Child)
• How to Remove a Child or Home Profile
• Child Has a New Device
• How to Merge Devices
See all 9 articles

Troubleshooting Androids

• Troubleshooting Android Device Monitoring
• Troubleshooting the Bark Phone
• Screen time protection has been disrupted on Android
• Turn off Secure DNS on Android
• Turn off Private DNS on Android
• Stuck During Bark Phone Setup
See all 33 articles

Troubleshooting iPhone, iPad, and iPod Touch

• There was a problem analyzing the iOS device
• Screen time protection has been disrupted on iOS
• Troubleshooting iOS Monitoring
• Error: The Passcode Was Not Entered
• Check Available Storage Space on Your Devices
• Check for software updates on your devices
See all 23 articles

Troubleshooting email and social media monitoring

• Yahoo and AOL Email Error: "Sorry, this feature is not available at present"
• Social Media, Drive, & Email Troubleshooting

Troubleshooting screen time and filtering

• Screen time protection has been disrupted
• Troubleshooting Screen Time & Web Filtering
• Troubleshooting Bark Home Activation
• Device is using a private address or randomized MAC address
• Mobile screen time & filtering was manually disabled
• My kid's computer isn't blocking websites and apps
See all 15 articles

Other troubleshooting

• How to prevent your kid from deleting Bark
• Block Text Messages
• Turn off Secure DNS on Chromebook
• Not Receiving Push Notifications
• Troubleshooting Edge, Chrome, & Chromebook Monitoring
• Accessibility Disabled for Chromebook
See all 17 articles

Bark for Schools Products

• Bark for Schools
• Bark for Schools+
• Family Packages
• Parent Portal
• Tips+

Set Up Processes

• How to Set Up Bark for Schools
• How to Set Up Bark for Schools on Office365
• How to Set Up Bark for Schools on Google Workspace (G Suite)
• How To Set Up Google Chat Monitoring
• How to Set Up Chrome Monitoring
• How to Set Up Edge Chromium Monitoring
See all 13 articles

Super Admin Resources

• FAQs: Bark for Schools
• FAQs: Web Browsing
• FAQs: Web Filtering
• Upgrade Permissions for Google Workspace
• Super Admin Replacement
• How to Invite Reviewers
See all 21 articles

Reviewer Resources (superintendents, principals, faculty, counselors)

• A Reviewer's Guide: Bark for Schools
• Bark for Schools Mobile App

Parent Resources

• Parent Start Guide
• Parent Response Toolkit
• Parent Guides to School-Issued Accounts
• What is Bark Foundations?
• How to Activate Your Foundations Account
• How to Activate your Parent Portal Account