How can we help?

Beginner's guides

• Get started with Bark
• Sign in to your account
• Find your Device Codes
• Reviewing alerts
• Get insights into your child's activity
• How to do a Bark account health check
See all 8 articles

FAQs

• What Bark Can Do
• Introduction to the Bark Phone
• Do you offer live chat support?
• What sets Bark’s monitoring feature apart?
• Do the Bark Phone and Bark Watch come with a phone number?
• Bark Talk and Text Service Coverage
See all 42 articles

Monitoring

• What Bark Monitors on Social Media
• What Bark Monitors on Email
• What Bark Monitors on Online Storage Platforms
• Add a device or account for monitoring
• How does monitoring work?
• FAQ: Detecting new accounts and apps
See all 14 articles

Screen time and filtering

• What is screen time and web filtering?
• How to set up mobile screen time controls
• Can I set screen time limits on iPhones and Androids?
• Can I set screen time limits on computers?
• How to Set Up Screen Time on iOS
• SafeSearch & YouTube Restricted Mode

Location Tracking

• Location alerts and tracking
• Adjust radius of a location
• Check-ins
• Get directions to your kid's location
• Get a driving summary for your kid
• Prevent phone usage while driving with the Bark Phone

Bark Phone

• How to set up the Bark Phone
• Manage rules for the Bark Phone
• Manage the app store on the Bark Phone
• Manage the contacts on their Bark Phone
• Block sites & apps on the Bark Phone
• Set daily time limits for apps on the Bark Phone
See all 30 articles

Bark Watch

• How to set up the Bark Watch
• Bark Watch Quick Start Guide
• Manage rules for the Bark Watch
• Schedule routines for the Bark Watch
• Manage texting for the Bark Watch
• Manage the contacts on their Bark Watch
See all 20 articles

Android monitoring

• How to Monitor an Android Device & Enable Screen Time
• Install or Update Bark on Androids Supervised with Family Link
• Update the Bark Kids App on Android
• Learn how to use Androids
• How to Monitor an Amazon Fire Tablet & Enable Screen Time
• Update the Bark Kids App on Amazon Fire
See all 7 articles

iPhone, iPad, and iPod Touch monitoring

• How to Monitor an iPhone, iPad, or iPod Touch
• Connect the Bark Desktop App to your account
• How to prompt Bark to analyze an iOS device whenever you want
• Do I need to leave my computer on to monitor iOS?
• How to Monitor Safari Browsing on iOS
• Allow or Block Safari
See all 10 articles

Screen time and filtering

• Manage your kid’s screen time schedule
• How to allow an app or website
• How to block an app or website
• How to add bonus screen time to your kid's schedule
• Copy screen time rules from one kid to another
• How to pause the internet
See all 7 articles

In-home filtering

• What is in-home filtering?
• How to set up in-home filtering
• In-Home Filtering Profiles
• Identify and Rename Devices for In-Home Filtering
• How to set up in-home screen time controls
• How to set up the Bark Home
See all 17 articles

Computer monitoring

• How to set up Bark on computers
• How to monitor your kid's Chromebook
• How to monitor your kid's Macbook
• How to monitor your kid's Windows PC
• How to Monitor Google Chrome on Computers
• How to Monitor Microsoft Edge on Computers
See all 7 articles

Videos

• Video: Set up the Bark Watch for your kid
• Video: Set up the Bark Phone for your kid
• Video: Enabling Monitoring on iOS
• Video: Enabling Screen Time & Monitoring on Android
• Video: Enabling Screen Time on iOS
• Video: Set up the Bark Home on your network

Billing

• Account & billing information
• How do I manage my Bark Phone or Bark Watch plan?
• Manage your Bark subscription through Apple
• There was an issue with your payment
• Can I adjust the start date of my billing cycle?
• Refer a friend and earn Amazon gift cards
See all 8 articles

My orders

• Device Protection for Bark Phones and Watches
• Bark Phone Orders and Shipping
• Bark Home Orders, Shipping, or Returns
• Bark Watch Orders and Shipping
• Number Porting / Number Transfers
• Review data, call, and text logs of your kid's Bark Phone or Bark Watch
See all 13 articles

Notifications

• Bark alerts
• How to delete alerts
• How to find alerts using filters
• Parent app
• Kids app
• Add another family member to receive alerts
See all 11 articles

Profile management

• Reset your password
• Update the account holder's profile
• How to add a child or home profile
• Update a child's profile name, birthday, or avatar
• Prevent your kid from accessing your Bark account
• My kid got a new phone, tablet, or computer
See all 12 articles

Troubleshooting the Bark Phone

• Troubleshooting the Bark Phone
• "Sorry, we can't activate the device" error when setting up Bark Phone
• Stuck During Bark Phone Setup
• Why does it say "Sign in with your work account" on a Bark Phone?
• Bark Phone stuck on "Activate Family Link Parental Controls"
• Bark Phone says "Google Play services account action required"
See all 49 articles

Troubleshooting the Bark Watch

• Stuck in Bark Watch Setup
• Screen turns off while using the Bark Watch
• Bark Watch calls disconnect unexpectedly
• Bark Watch can't send texts or make calls
• If your Bark Watch won't charge or it won't turn on
• Bark Watch can't share photos or videos via Bluetooth
See all 7 articles

Troubleshooting Androids

• Troubleshooting Android Monitoring
• Screen time protection has been disrupted on Android
• "Action not allowed" error when installing Bark Kids app on Android
• "Harmful app blocked" error when installing Bark Kids app on Android
• "Unknown app blocked" error due to "Auto Blocker" setting on Samsung devices
• "App was denied access" error when installing Bark Kids app on Android
See all 22 articles

Troubleshooting iPhone, iPad, and iPod Touch

• There was a problem analyzing the iOS device
• Screen time protection has been disrupted on iOS
• Troubleshooting iOS Monitoring
• Error: Kid was asked to enter their passcode and we're still waiting
• iOS device not detected over Wi-Fi
• iOS device not detected over USB
See all 25 articles

Troubleshooting email and social media monitoring

• Troubleshooting Social Media, Drive, & Email Monitoring
• Snapchat alerts show "unknown" contacts
• YouTube keeps getting disconnected from Bark

Troubleshooting screen time and filtering

• Screen time protection has been disrupted
• If a website, app, game, or feature isn't working on your child's device
• Troubleshooting screen time & web filtering
• Bark Home "Not detected" or "MAC is invalid" error during setup
• Slow internet speeds
• Turn off Secure DNS on Chromebook
See all 27 articles

Troubleshooting location tracking

• Calibrate Location
• Calibrate Location on the Bark Phone
• Calibrate location on iOS devices
• Calibrate Location on Android
• Calibrate location on the Bark Watch
• Check location permissions on Chromebook

Other troubleshooting

• Not getting alerts for kid's texts, photos, or videos
• How to prevent your kid from deleting Bark
• Fix issues with push notifications
• Block Text Messages
• Block spam on your kid's devices
• Error: "Something went wrong"
See all 15 articles

Bark for Schools Product Releases

• Reviewer Management - OU Admin

Bark for Schools Products

• Bark for Schools Monitoring
• Bark for Schools+
• Family Packages
• Filter+
• Tips+

Bark for Schools: FAQs

• FAQs: Bark for Schools
• FAQs: Web Browsing
• FAQs: Web Filtering
• FAQ: Parent Portal

Set Up Processes

• How to Set Up Bark for Schools
• How to Set Up Bark for Schools on Google Workspace
• How to Set Up Bark for Schools on Microsoft 365
• How to Set Up Chrome or Edge Chromium Web Filtering
• Chrome Web Filtering on Google Workspace
• Edge Chromium Web Filtering on Microsoft 365
See all 14 articles

Super Admin Resources

• Upgrade Permissions for Google Workspace
• Super Admin Replacement
• How to Use the Web Filter Reports
• DNS Troubleshooting
• Bark For Schools+: Exporting Alert Reports
• Filter+: Exporting Web Filter Reports
See all 7 articles

Reviewer Resources

• A Reviewer's Guide: Bark for Schools
• Bark for Schools Mobile App

Parent Portal Resources

• Parent Portal: After the Invite Goes Out
• Parent Portal: Best Practices for Administrators
• Parent Portal: ClassLink
• Parent Portal: Clever Application
• Parent Portal: Getting Started
• Parent Portal: How to Launch

Parent Resources

• Parent Response Toolkit
• How to Activate your Parent Portal Account