We’re sorry to see you go! Here's how to cancel:
Uninstall Bark Kids from your child's iOS or Android devices. (Skip this step if it's a Bark Phone or Watch).
Log in to your Bark account.
Tap Account.
Scroll down and select Cancel my account. You'll have access to Bark until the end of your paid subscription period.
What happens when the account closes?
You will lose access to your account. You can always reactivate by logging in again in the future.
Your payment information will be deleted immediately.
Other data will be deleted after 15 days. If you'd like it gone sooner just ask.
I don't see a cancel button
If you can’t find the cancel button, a different message will provide instructions on where to go to modify your subscription.
For instance:
Apple in-app subscriptions have to be updated via Apple Subscriptions.
If you signed up through one of our affiliates, you may have to reach out to them directly to make changes to your plan.
Do I need to return my Bark device?
It depends on your situation:
You're within the return window
If you cancel a Bark Phone, Bark Watch, Bark Sync, or Bark Home within the return window, a return shipping label will be automatically emailed to you once your paid subscription period ends.
You're outside the return window with an ongoing payment plan
If you still have a remaining balance on an Equipment Installment Plan for a Bark Phone or Watch, you'll be asked to pay it off before canceling. Once paid off, you'll own the device outright and no return is needed.
You own your Bark Phone
If you fully own your Bark Phone, you can have Bark software removed during the cancellation flow, or do it later by selecting Unlock under Deactivated Devices in Account Settings. Unlocking lets you use the phone as a standard Samsung device.
Contact support
If you are having trouble canceling or would like to explore more affordable options for your family, our support team is here to help!