The Bark Phone is the only smartphone that comes bundled with Bark's Premium monitoring features, tamper-proof controls, and Bark wireless service for talk, text, and data.
Orders
Order the Bark Phone from us directly here. You can also buy it from Amazon from here.
To check on your order from Bark, review your account settings. There, you can cancel the order if it hasn't shipped yet. After it ships, you can find a tracking link.
To check on an order from Amazon, look at your Amazon orders.
Shipping
Our team strives to fulfill Bark Phone orders within 3-5 days, and we offer free shipping. Comes with a 60-day satisfaction guarantee for the device cost (service plan cost is not eligible for refunds).
We send a confirmation email with a tracking link once it's in transit. You can also find the tracking link in your account settings.
Adjust Data Plan or Transfer Number
After setting up the Bark Phone, you can always adjust your child's data plan or port in their previous number in your account settings:
Replacements and Returns
We're sorry to hear you'd like to return the Bark Phone. Our support team is happy to help resolve any issues you may be running into! You may also want to check out our troubleshooting guide.
If you'd still like to return or replace the device, here's how: