FAQs
Find answers to commonly asked questions about Bark.
55 articles
- All of Bark's features and how they work on different devicesA comprehensive list of Bark's features.
- What sets Barkâs monitoring feature apart?Learn how Bark's AI-powered monitoring works and how it differs from other services.
- Introduction to the Bark PhoneAn overview of the Bark Phone's built-in parental controls, and what's included with your order.
- Do the Bark Phone and Bark Watch come with a phone number?They sure do.
- Bark Talk and Text Service CoverageHow to check if Bark's cellular service is available in your area.
- Does the Bark Phone have expandable memory?Yes, it does! Learn how to add an SD card.
- Uninstall ProtectionHow Bark prevents its apps from being deleted or tampered with across Android, iPhone, Bark Phone, and Bark Watch.
- Time to Set UpEstimates of how long it takes to get up and running.
- PricingLearn about our subscriptions and hardware.
- Bark Kids App Data Usage on iOS and AndroidHow the Bark Kids app uses cellular data.
- Do you offer phone support?It depends on what Bark product you have.
- Do you offer live chat support?You can connect with us on a live chat by following this guide.
- What are your support hours?Hours for our call, live chat, and email support teams.
- Submit feedbackHow to send Bark a feature request or other feedback.
- Setting Up Bark for Blended and Co-Parenting FamiliesTips for setting up and managing Bark across two households, including shared account access, app blocking, and device monitoring.
- I want to use Bark but I canât afford it â â can you help?
- CompatibilityLearn which iOS, Android, Windows, Mac, Chromebook, and Amazon Fire devices are compatible with Bark.
- Does Bark work if I have an iPhone and my child has an Android device?You can use Bark even if you and your child have different devices.
- Do I need to jailbreak or root my kid's device?
- Will my child know that Bark is installed?
- How do I talk to my child about using Bark?Get tips on the tough but important conversation.
- Security and privacyLearn how Bark protects your data.
- Children's Online Privacy Protection ActBark must have verifiable parental consent before monitoring a child under 13, as required by federal law.
- What does Bark's monitoring do vs. screen time & filtering?Monitoring analyzes your child's activity and alerts you to issues, while screen time and filtering lets you block or allow apps and websites.
- International availabilityBark is currently available in the U.S., Australia, and South Africa.
- Are Bark devices waterproof?Learn about each Bark device's water and dust resistance.
- Is the Bark Phone compatible with hearing aid technology?Bark Phone devices are HAC-rated for GSM, LTE, and UMTS, but some newer wireless technologies may not have been tested yet.
- Drive-A-Logue cardsA set of conversation-starter cards for families.
- Affiliate & Service Provider ProgramEarn revenue by promoting Bark to families in your community.
- Is my iOS device compatible with Bark?
- Is my Android device compatible with Bark?
- Is my Mac compatible with the Bark Desktop App?
- Is my Windows PC compatible with the Bark Desktop App?
- Is my Chromebook compatible with the Bark Desktop App?
- Is my kid's Chromebook compatible with Bark?Most Chromebooks from 2019 or later are fully supported. Older models may have limited compatibility.
- Is my kid's Apple Watch compatible with Bark?Bark can monitor iPhone content that appears on Apple Watches, but doesn't monitor the watch directly.
- Can you connect smartwatches to the Bark Phone?You can connect most Bluetooth-based devices to the Bark Phone.
- Is my child's Amazon Fire compatible with Bark?
- Can I monitor adults?Bark monitoring is limited to legal dependents under 18, with some exceptions for court-appointed guardianships.
- What apps come pre-installed on the Bark Phone?
- Does my Bark Phone data plan let me add a cellular (or LTE) smartwatch?
- Can I enable a hotspot on the Bark Phone?
- Can I order a new SIM card?Bark devices come with SIM cards pre-installed. You don't need to order one separately, and you should never swap it out.
- Introduction to the Bark WatchThe Bark Watch is a standalone kids' smartwatch with LTE, GPS, and monitoring built in. No phone required.
- Do you sell SD cards?
- TalkspaceBark customers get Talkspace Go for free and $100 off Talkspace Therapy.
- Router LimitsRouter Limits users can switch to Bark Home for the same screen time and filtering features.
- What does the button on the Bark Sync do?
- Can I use any charging cable with the Bark Sync?Use the cable that came with your Bark Sync for guaranteed functionality (it has the Bark logo on the connector).
- Do I need an SD card to use the Bark Sync?The Bark Sync has a microSD card slot, but it isn't used and no SD card is required.
- What is the QR code on the bottom of the Bark Sync for?
- Can I set up multiple Bark Syncs?Each child can share one Bark Sync or have their own â each one needs to be paired separately in the Bark Kids app.
- MomentsWeekly conversation starters designed to help you connect.
- Can I pair the Bark Watch with a phone?The watch works on its own with its own number, no phone pairing needed.
- Does Bark alert on data breaches?Yes, if you've connected your child's email, Bark alerts you if their information was found in a data breach database.