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What are your support hours?

We are thrilled to support you and your family. We typically get back to you within 1 business day. Here are our support hours: 📞 Call Su...

Updated today

We are thrilled to support you and your family. We typically get back to you within 1 business day. Here are our support hours:

📞 Call Support

  • Hours: Monday–Friday, 9:00 AM – 10:00 PM ET

  • Bark Phone users can call us directly. All other customers can request a call.

💬 Live Chat Support

  • Bark Phone and Watch Hours:
    Daily, 8:30 AM – 10:00 PM ET

  • Bark Premium Hours:
    Monday–Friday, 9:00 AM – 10:00 PM ET

  • Bark Phone, Watch, and Premium users can chat with a human agent by following these steps.

📧 Technical Email Support

  • Hours: Daily, 8:00 AM – 12:00 AM ET

  • All customers can reach us through this form.

💳 Billing Email Support

  • Hours: Monday–Friday, 8:00 AM – 8:00 PM ET

  • For billing-related questions, contact us here.

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