We are thrilled to support you and your family. We typically get back to you within 1 business day. Here are our support hours:
📞 Call Support
Hours: Monday–Friday, 9:00 AM – 10:00 PM ET
Bark Phone users can call us directly. All other customers can request a call.
💬 Live Chat Support
Bark Phone and Watch Hours:
Daily, 8:30 AM – 10:00 PM ETBark Premium Hours:
Monday–Friday, 9:00 AM – 10:00 PM ETBark Phone, Watch, and Premium users can chat with a human agent by following these steps.
📧 Technical Email Support
Hours: Daily, 8:00 AM – 12:00 AM ET
All customers can reach us through this form.
💳 Billing Email Support
Hours: Monday–Friday, 8:00 AM – 8:00 PM ET
For billing-related questions, contact us here.
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