Have you run into an issue setting up your Bark Watch? We’ve got answers to some common issues.
How do I know when it's set up?
You can tell if you've activated the Bark Watch if:
- You see your kid's assigned number when you open the
Bark app on the watch.
- You see a Bark Watch tile under your child's name on your parent app / dashboard.
Slow Setup
Setting up the Bark Watch this first time may take a few minutes. To speed up the process, make sure the Bark Watch is connected to your Wi-Fi network:
- Short-press the top side button of the watch to open the home screen.
- Slide your finger down from the top of the screen to open the quick access menu.
-
Long-press on Wi-Fi to connect to it.
Next, make sure that Mobile Data stays enabled for the Bark Watch:
- Short-press the top side button of the watch to open the home screen.
- Slide your finger down from the top of the screen to open the quick access menu.
- Make sure Mobile Data is turned on:
Phone is assigned to wrong kid
If you ordered multiple Bark Watches but are seeing they're associated with the wrong child, it's okay!
You can select the correct child when setting up each watch.
If you've already set up your watches and accidentally selected the wrong child, please reach out to us with the IMEI and name of the child you'd like associated with each Bark Phone.
Number porting
Check out this article to learn how to port over an existing number to the Bark Watch.