The Bark Home-5100 has two LED lights and looks like this:
If your Bark Home looks different, click here.
What do the lights mean?
These white lights can tell us important things about the state of your Bark Home.
⚪ 🔘 Connecting
(First light is solid and the second light is off)
- Wait a few minutes for the Bark Home to connect to the internet.
- Once connected, the lights should change.
- If the lights stay in this "Connecting" state for a long time, turn off the Bark Home by unplugging it from all ports and waiting a few seconds. Then, plug it back in and wait a few minutes.
- If it's still staying in this state for a long time, reach out to us for assistance.
>⚪< 🔘 Updating
(First light is flashing and second light is off)
- Give it some time to update. It should finish updating within a few minutes.
- If it's updating for a long time, reach out to us for assistance.
⚪ >⚪< Ready to set up
(First light is solid and the second light is flashing)
- Get the Bark Home set up with your account with our first-time setup guide.
- If you run into issues getting it set up, check out our troubleshooting guide.
⚪ ⚪ Set up and online
(Both lights are solid)
Great news, you paired the Bark Home to your account!
- Now, identify and rename your devices.
- Then, block apps and set screen time schedules.
>⚪< >⚪< Error
(Both lights are flashing)
- Check that the ethernet cable is securely connected (it will make a click sound when it’s secure).
- Check that your router is compatible with the Bark Home.
- If your router is compatible (or not listed on the article), then review our troubleshooting guide.
- If your router is incompatible, look into getting a router with Bark built-in.