The Bark Home-5000 has three LED lights and looks like this:
If your Bark Home looks different, click here.
What do the lights mean?
These green lights can tell us important things about the state of your Bark Home.
🟢 🔘 🔘 Connecting
(First light is solid)
Wait a few minutes for the Bark Home to connect to the internet.
Once connected, the lights should change.
If the lights stay in this "Connecting" state for a long time, turn off the Bark Home by unplugging it from all ports and waiting a few seconds. Then, plug it back in and wait a few minutes.
If it's still staying in this state for a long time, reach out to us for assistance.
>🟢<>🟢< 🔘 Updating
(First and second lights are flashing)
Give it some time to update. It should finish updating within a few minutes.
If it's updating for a long time, reach out to us for assistance.
🟢 >🟢< 🔘 Ready to set up
(First light is solid and the second light is flashing)
Get the Bark Home set up with your account with our first-time setup guide.
If you run into issues getting it set up, check out our troubleshooting guide.
🟢 🟢 🔘 Set up and online
(First and second lights are solid)
Great news, you paired the Bark Home to your account!
Now, identify and rename your devices.
Then, block apps and set screen time schedules.
>🟢< 🔘 >🟢< Error
(First and third lights are flashing)
Check that the ethernet cable is securely connected (it will make a click sound when it’s secure).
Check that your router is compatible with the Bark Home.
If your router is compatible (or not listed on the article), then review our troubleshooting guide.
If your router is incompatible, look into getting a router with Bark built-in.