Bark Technologies

Check if monitoring is working on your kid's Android

Open up your parent app / dashboard.
Tap your child's profile.
Tap Devices at the to...

Troubleshooting Android Monitoring

Here's how to get screen time protected again on your kid's Android!
Interactive Troubleshooter

Screen time protection has been disrupted on Android

If you see the message "Parent needed | Hand the phone to your parent to allow this setting to be changed." when trying to install the Bar...

"Parent needed" error when installing Bark Kids app on Android

If you see the message "Action not allowed | You do not have permission to perform this action. Contact your organization's IT administrat...

"Action not allowed" error when installing Bark Kids app on Android

If you get an alert or error from Google Play Protect saying the Bark Kids app is harmful or dangerous, there is no need to be alarmed. Th...

"Harmful app blocked" error when installing Bark Kids app on Android

If you get an error from Samsung's new Auto Blocker feature saying the Bark Kids app is an unknown app that was prevented from being insta...

"Unknown app blocked" error due to "Auto Blocker" setting on Samsung devices

Android 13+ devices may run into these messages when installing Bark Kids:




"App was denied access to SMS"



"Controlled by Restricted...

"App was denied access" error when installing Bark Kids app on Android

Turn off Secure DNS on the Chrome App

On your child's Android, open  Chrome.
Tap the ⋮ three dots in the top right.

Tap Settings.

Tap P...

Turn off Secure DNS on Android

Here's how to disable Private DNS on your child's Android.
Samsung

On your kid's Samsung, open Settings.
Tap Connections.
Tap More connec...

Turn off Private DNS on Android

The Bark Kids app needs Accessibility enabled in your kid's settings to be fully set up.


Quick Alternative


Quick Steps

Open the  Bark...

Accessibility Disabled in Android

There are a few reasons that Accessibility continues to get disabled on your kid's Android. Let's get it fixed up!


The Accessibility Men...

Accessibility continues to get disabled

Check whether monitoring is working on your kid's Amazon Fire

Open up your parent app / dashboard.
Tap your kid's profile. 
Tap Devices.
...

Troubleshooting Amazon Fire Monitoring

Turn off Secure DNS on the Silk browser

On your kid's Amazon Fire, open the  Internet app (Silk browser).
Tap the ⋮ three dots on the top...

Turn off Secure DNS on Amazon Fire

The Bark Kids app needs Accessibility enabled in your kid's Amazon Fire settings to be fully set up.


Quick Alternative


Quick Steps

On...

Accessibility Disabled in Amazon Fire

Battery settings on your child's Android device could be impacting Bark. Tired of keeping track of all your kid’s settings? Try our new Ba...

Prevent Bark Kids from being affected by battery settings on Android

The data saver settings on your kid's Android could be impacting Bark. Tired of keeping track of all your kid’s settings? Try our new Bark...

Prevent Bark Kids from being affected by data settings on Android

If you have trouble with the Bark parent app on Android, no problem! You can use the Bark website instead. You can even bookmark it on you...

How to bookmark Bark on your Android home screen

Samsung has its own take on Android that it calls One UI. In addition to the regular Android battery optimization settings, there are some...

Battery optimization on Samsung devices

Battery settings on your child's Pinwheel phone could be impacting Bark. Tired of keeping track of all your kid’s settings? Try our new Ba...

Prevent Bark Kids from being affected by battery settings on Pinwheel devices

Huawei has its own unique take on Android that it calls EMUI. In addition to the regular Android battery optimization settings, there are ...

Prevent Bark Kids from being affected by battery settings on Huawei devices

Sony Android devices come with a unique feature called Stamina Mode. For Bark to work properly on your kid's Sony device, you should disab...

Prevent Bark Kids from being affected by battery settings on Sony devices

Battery settings on your child's Palm device could be impacting Bark. Tired of keeping track of all your kid’s settings? Try our new Bark ...

Prevent Bark Kids from being affected by battery settings on Palm devices

OnePlus has its own take on Android that it calls Oxygen. In addition to the regular Android battery optimization settings, there are some...

Battery optimization on OnePlus devices

Find solutions for monitoring and filtering Android devices, including Amazon Fire.

Troubleshooting Androids

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