Troubleshooting Androids
Find solutions for monitoring and filtering Android devices, including Amazon Fire.
22 articles
Troubleshoot AndroidFix issues with your child's Android phone or tablet
Screen time protection has been disrupted on AndroidJust open the Bark Kids app to reconnect the VPN.
"Parent needed" error when installing Bark Kids app on AndroidYou'll need to allow apps from unknown sources in the Family Link app.
"Action not allowed" error when installing Bark Kids app on AndroidAllow apps from unknown sources in your Family Link parent app.
"Harmful app blocked" error when installing Bark Kids app on AndroidJust tap More details > Install anyway to get past it.
"Unknown app blocked" error due to "Auto Blocker" setting on Samsung devicesDisable Auto Blocker in device settings to get past it.
"App was denied access" error when installing Bark Kids app on AndroidAllow restricted settings to get past it.
Turn off Secure DNS on AndroidSecure DNS can interfere with Bark's screen time controls on Android and should be turned off in Chrome.
Turn off Private DNS on AndroidPrivate DNS can interfere with Bark's screen time controls on Android and should be turned off.
Enable Accessibility for Bark on AndroidThe Bark Kids app requires Accessibility to be enabled on Android to monitor your child's device properly.
Troubleshoot Amazon FireFix issues with your child's Amazon tablet.
Turn off Secure DNS on Amazon FireSecure DNS can interfere with Bark's screen time controls on Amazon Fire and should be turned off.
Enable Accessibility for Bark on Amazon FireThe Bark Kids app requires Accessibility to be enabled on Amazon Fire to monitor your child's device properly.
Prevent Bark Kids from being affected by battery settings on AndroidBattery optimization settings on Android can prevent Bark from running in the background.
Prevent Bark Kids from being affected by data settings on AndroidData saver settings on Android can prevent Bark from staying connected.
How to bookmark Bark on your Android home screenBookmarking the Bark website gives you app-like access without needing the parent app installed.
Battery optimization on Samsung devicesSamsung's One UI has additional battery settings beyond standard Android that can interfere with Bark.
Battery optimization on Pinwheel devicesThe Pinwheel Portal also needs Bark allowed for all modes in addition to device-level battery settings.
Battery optimization on Huawei devicesThese extra steps are required in addition to the standard Android battery settings.
Battery optimization on Sony devicesStamina Mode on Sony devices can restrict background apps like Bark and needs to be disabled separately.
Battery optimization on Palm devicesPalm devices have a Sleep feature that can interrupt Bark unless background data and optimization are adjusted.
Battery optimization on OnePlus devicesOnePlus's Oxygen OS has multiple layered battery settings.