Troubleshooting Androids
Find solutions for monitoring and filtering Android devices, including Amazon Fire.
22 articles
- Troubleshoot AndroidFix issues with your child's Android phone or tablet
- Screen time protection has been disrupted on AndroidJust open the Bark Kids app to reconnect the VPN.
- "Parent needed" error when installing Bark Kids app on AndroidYou'll need to allow apps from unknown sources in the Family Link app.
- "Action not allowed" error when installing Bark Kids app on AndroidAllow apps from unknown sources in your Family Link parent app.
- "Harmful app blocked" error when installing Bark Kids app on AndroidJust tap More details > Install anyway to get past it.
- "Unknown app blocked" error due to "Auto Blocker" setting on Samsung devicesDisable Auto Blocker in device settings to get past it.
- "App was denied access" error when installing Bark Kids app on AndroidAllow restricted settings to get past it.
- Turn off Secure DNS on AndroidSecure DNS can interfere with Bark's screen time controls on Android and should be turned off in Chrome.
- Turn off Private DNS on AndroidPrivate DNS can interfere with Bark's screen time controls on Android and should be turned off.
- Enable Accessibility for Bark on AndroidThe Bark Kids app requires Accessibility to be enabled on Android to monitor your child's device properly.
- Troubleshoot Amazon FireFix issues with your child's Amazon tablet.
- Turn off Secure DNS on Amazon FireSecure DNS can interfere with Bark's screen time controls on Amazon Fire and should be turned off.
- Enable Accessibility for Bark on Amazon FireThe Bark Kids app requires Accessibility to be enabled on Amazon Fire to monitor your child's device properly.
- Prevent Bark Kids from being affected by battery settings on AndroidBattery optimization settings on Android can prevent Bark from running in the background.
- Prevent Bark Kids from being affected by data settings on AndroidData saver settings on Android can prevent Bark from staying connected.
- How to bookmark Bark on your Android home screenBookmarking the Bark website gives you app-like access without needing the parent app installed.
- Battery optimization on Samsung devicesSamsung's One UI has additional battery settings beyond standard Android that can interfere with Bark.
- Battery optimization on Pinwheel devicesThe Pinwheel Portal also needs Bark allowed for all modes in addition to device-level battery settings.
- Battery optimization on Huawei devicesThese extra steps are required in addition to the standard Android battery settings.
- Battery optimization on Sony devicesStamina Mode on Sony devices can restrict background apps like Bark and needs to be disabled separately.
- Battery optimization on Palm devicesPalm devices have a Sleep feature that can interrupt Bark unless background data and optimization are adjusted.
- Battery optimization on OnePlus devicesOnePlus's Oxygen OS has multiple layered battery settings.