Check whether monitoring is working:
Open up your parent app / dashboard.
Tap your kid's profile.
Tap Devices.
Review the device status:
❗ Not reporting to Bark
| ✅ Reporting to Bark
|
Fix Amazon Fire issues
Why did monitoring stop working?
Why did monitoring stop working?
There are a few reasons your kid's device is not being monitored:
The device is offline
If it's turned off or disconnected from the internet for more than 3 days, Bark will generate an alert about the lack of data during that time. Once the device is powered on and reconnects to the internet, monitoring will automatically resume!App is outdated
Get it updated.Accessibility is disabled
Enable Bark in your kid's Accessibility settings.
Can't install the Bark Kids app
Can't install the Bark Kids app
There's a few reasons that the Bark Kids app isn't being installed:
Not connected to the internet
Make sure the tablet is connected to a Wi-Fi network.Free Time parental controls are blocking the internet or app installs
If you've set up Amazon FreeTime parental controls to block app downloads or prevent Wi-Fi access, this may be causing challenges with downloading the Bark app. Check your FreeTime settings and make adjustments to allow Bark.Tablet is too old
If the Amazon App Store says your kid's tablet is not compatible with Bark Kids, it means it's too old to support the app. Consider adding the Bark Home device to your home Wi-Fi, so that you can at least block apps and sites on the tablet!
What does Bark monitor on Amazon Fire?
What does Bark monitor on Amazon Fire?
On Amazon Fire, Bark can monitor Silk browsing, photos, videos, and many installed apps, including Messenger Kids and Instagram chats. Here's a detailed list of everything Bark can monitor:
Does Bark block apps and sites on Amazon Fire?
Does Bark block apps and sites on Amazon Fire?
Yes, as long as you have updated the app to the latest version.
Unexpected app & site blocking
Unexpected app & site blocking
If Bark is blocking every single internet-based app or site on your child's device, then click on Bark is blocking everything.
If Bark is blocking particular apps or sites (like just Instagram), let's figure it out with this guide: How to allow an app or website.