What is the difference between content monitoring and web filtering?

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Paola
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Web Filtering

Screen time & web filtering, also known as on-the-go controls or in-home controls, prohibit or allow access to particular websites, apps, and internet services.

On Chromebook, Android, and iOS devices, this is accomplished via the Bark VPN that is installed on your child's device via the Bark Kids app (on Chromebook, it's the "Bark for Chromebooks" app). The Bark VPN is only responsible for blocking or allowing sites & apps "on-the-go" according to your rules.

On computers, smart TVs, and gaming consoles, this is accomplished via the Bark Home device being plugged into your router. Once set up, the Bark Home device is only responsible for blocking or allowing sites & apps on those "in-home" devices according to your rules.

To verify that web filtering is working on your family's devices, select View Profile under a child. Under Devices and Apps, you can review the status of the "on-the-go controls" or "in-home controls" for a particular device.

❗️  means action is required / something is not working properly. Click on it to learn more.

🟑  means you could set up some additional coverage if you wanted to.

βœ…  means that part is working.

If you notice on-the-go or in-home controls are not working for a profile, click here for solutions.

Content Monitoring

Content monitoring is the contextual analysis of texts, photos, videos, social media, etc. on your child's device for worrisome content. If we find something alarming in your child's messaging, media, or web browsing, we alert you.

On iOS, this is the monitoring we do via the Bark Desktop App installed on a home computer. The Bark Desktop App is only responsible for monitoring iPhone, iPad, and iPod Touch text messages, photos, and videos for signs of bullying, depression, self-harm, and anything else that may be alarming.

On Android, this is the monitoring we do via the Bark for Kids app installed on the child's device. The Bark Kids app on Android is responsible for both content monitoring and web filtering. 

On Chromebook, this is the monitoring we do via the Bark for Chromebooks app and the Bark for Chrome extensions. The Bark for Chrome extension monitors webpage titles and searches for worrisome content, while the Bark for Chromebooks app monitors photos, videos, and enforces web filtering.

To verify that content monitoring is working on your family's devices, select View Profile under a child. Under Devices and Apps, you can review the status of the "content monitoring" for a particular device.

❗️  means action is required / something is not working properly. Click on it to learn more.

🟑  means you could set up some additional coverage if you wanted to.

βœ…  means that part is working.

If there is a problem with monitoring the content of your child's device, see below for frequent solutions:

 

Need additional assistance?

Bark Support is here to help! Reach out to us and we'll be happy to assist.