Transfer contacts, photos, videos, and documents to a new phone

Are you switching from another phone to a Bark Phone and want to know how to move your contacts, photos, and videos over? There are many ways to do it, but here are a few of the most popular!


Back up or import contacts

From adding and editing contacts, to grouping and syncing them across devices, this tutorial will equip you with the basics you need to navigate the Contacts app on your Bark Phone and other Android devices. 

Need more help?

Check out Google's guide on syncing contacts with your mobile device. It walks you through the process of setting up contact syncing, so logging into the same Google account on any of your Android devices will automatically sync your contacts.


Back up or import pictures and documents

cloud-arrow-down-solid.svg Cloud storage method

There are a ton of free online cloud storage platforms out there that can be used to back up photos, videos, and other files on both iPhones and Androids. Learn how to back up files on these popular platforms:

micro sd card example.webp SD card method

The latest Bark Phone comes with 128GB of internal memory storage (not including the storage taken up by the system). However, if you'd like to add more storage, you can add an SD card to the device.

How to add an SD card to a Bark Phone

If that SD card already has your photos, videos, contacts, etc., it can be easy to access that data on the phone. Just use the samsung my files.png My Files app!

You can also transfer data from the SD card to a computer (or vice versa) using a USB cable

usb_mono.svgUSB file transfer method

This method requires a Windows or Mac computer and the charging cable for your child's Android phone.

Windows Mac

Windows

  1. Turn on the Android phone or tablet you'd like to copy files from.
  2. Plug one end of the charging cable into the phone and the other end into an available port on the Windows computer.
    1-usb bark phone.webp
  3. To place the device into the correct USB mode, swipe down from the Notification bar, then tap on the notification about USB, and enable Transferring files / Android Auto.
    2-usb bark phone.webp
  4. On your PC, click on File Explorer and then on This PC.
    3-usb bark phone.webp
  5. Find the child's newly connected device from the list of drives, then navigate to the desired folder(s).
  6. If your kid has an SD card on the phone, click into SD card. Otherwise, click into Internal storage.

  7. You can now copy or transfer files (including photos and videos) to and from the phone and computer.
    5-usb bark phone.webp
  8. To double check the files made it to the phone, just open up the samsung my files.png My Files app on your kid's phone!

Back up or import your Play Store apps

If your kid is switching from Android to the Bark Phone (also an Android), they can easily transfer over their apps to the new phone with these steps: 

  1. On your kid's Bark Phone, open play Google Play Store.
  2. If prompted, sign in with your kid's Google account.
    Trouble signing in? Take care of it with this guide.
  3. On the right, tap the circle-user-solid.svg profile icon.
  4. Tap Manage apps & device > Manage.
  5. Select the apps you want to install or turn on.
    Can't find an app? At the top, tap Installed and then Not installed.
  6. Tap Install or Enable.

Need more help?

Check out Google's guide on re-installing apps on your new Android.


Back up or import Bark Phone text messages

Whether you’re upgrading or replacing your Bark Phone, you can export text messages and import them into your new Bark Phone.

Learn more:

Back up text messages on the Bark Phone

Need more help transferring data between Androids and iPhones?

Check out Google's guide on switching to a new Android or check out Apple's guide on switching to a new iPhone.

Note: The "Move to iOS" app doesn't work with a VPN enabled. To transfer data with that method, you need to uninstall the Bark Kids app from your child's Android device. However, since the Bark Phone prevents both the Bark Kids app and the VPN from being turned off, the "Move to iOS" app won't work on a Bark Phone. You can still transfer files to an iPhone using the other methods listed.