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Transfer contacts, photos, videos, and documents to a new phone

Are you switching from another phone to a Bark Phone and want to know how to move your contacts, photos, and videos over? There are many w...

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Are you switching from another phone to a Bark Phone and want to know how to move your contacts, photos, and videos over? There are many ways to do it, but here are a few of the most popular!


Back up or import contacts

From adding and editing contacts, to grouping and syncing them across devices, this tutorial will equip you with the basics you need to navigate the Contacts app on your Bark Phone and other Android devices.

Need more help?

Check out Google's guide on syncing contacts with your mobile device. It walks you through the process of setting up contact syncing, so logging into the same Google account on any of your Android devices will automatically sync your contacts.


Back up or import pictures and documents

Cloud storage method

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There are a ton of free online cloud storage platforms out there that can be used to back up photos, videos, and other files on both iPhones and Androids. Learn how to back up files on these popular platforms:


SD card method

micro sd card example.webp

The latest Bark Phone and Bark Phone Pro comes with 128GB of internal memory storage (not including the storage taken up by the system). If you'd like to add more storage, you can add an SD card to the Bark Phone (but not the Bark Phone Pro).

If that SD card already has your photos, videos, contacts, etc., it can be easy to access that data on the phone. Just use the

samsung my files.png

My Files app!

You can also transfer data from the SD card to a computer (or vice versa) using a USB cable.


USB file transfer method

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This method requires a Windows or Mac computer and the charging cable for your child's Android phone.

Windows Mac

Windows

  1. Turn on the Android phone or tablet you'd like to copy files from.

  2. Plug one end of the charging cable into the phone and the other end into an available port on the Windows computer.

    1-usb bark phone.webp
  3. To place the device into the correct USB mode, swipe down from the Notification bar, then tap on the notification about USB, and enable Transferring files / Android Auto.

    2-usb bark phone.webp
  4. On your PC, click on File Explorer and then on This PC.

    3-usb bark phone.webp
  5. Find the child's newly connected device from the list of drives, then navigate to the desired folder(s).

  6. If your kid has an SD card on the phone, click into SD card. Otherwise, click into Internal storage.

  7. You can now copy or transfer files (including photos and videos) to and from the phone and computer.

    5-usb bark phone.webp
  8. To double check the files made it to the phone, just open up the

    samsung my files.png

    My Files app on your kid's phone!

Mac

  1. Download and install the free and open source Android file transfer app called OpenMTP. If you run into trouble with the new version, download the older Mac version from that page.

  2. Turn on the Android phone or tablet you'd like to copy files from.

  3. Plug one end of the charging cable into the phone and the other end into an available port on the Mac.

    1-usb bark phone.webp
  4. To place the device into the correct USB mode, swipe down from the Notification bar, then tap on the notification about USB, and enable Transferring files / Android Auto.

    2-usb bark phone.webp
  5. Once the phone is connected to the computer, check the phone. It may ask if you're allowed to transfer data and tap Allow.

  6. Open the OpenMTP app.

  7. On the left column you'll see the computer files and on the right column you'll see the Android's files. Drag and drop files between the computer and the phone. If the phone has an SD card inserted, you'll see those files here too.

    OpenMTP drag files from phone to computer mac.gif


    Don't see the Android's files on the right? Try clicking the 🔃 refresh button on the top toolbar.

  8. To double check the files made it to your kid's phone, just open up the

    samsung my files.png

    My Files app on their device!


Back up or import your Play Store apps

If your kid is switching from Android to the Bark Phone (also an Android), they can easily transfer over their apps to the new phone with these steps:

  1. On your kid's Bark Phone, open

    play

    Google Play Store.

  2. If prompted, sign in with your kid's Google account.

    Trouble signing in? Take care of it with this guide.

  3. On the right, tap the

    circle-user-solid.svg

    profile icon.

  4. Tap Manage apps & device > Manage.

  5. Select the apps you want to install or turn on.

    Can't find an app? At the top, tap Installed and then Not installed.

  6. Tap Install or Enable.

Need more help?

Check out Google's guide on re-installing apps on your new Android.


Back up or import Bark Phone text messages

Whether you’re upgrading or replacing your Bark Phone, you can export text messages and import them into your new Bark Phone.

Learn more:


Need more help transferring data between Androids and iPhones?

Check out Google's guide on switching to a new Android or check out Apple's guide on switching to a new iPhone.

Note: The "Move to iOS" app doesn't work with a VPN enabled. To transfer data with that method, you need to uninstall the Bark Kids app from your child's Android device. However, since the Bark Phone prevents both the Bark Kids app and the VPN from being turned off, the "Move to iOS" app won't work on a Bark Phone. You can still transfer files to an iPhone using the other methods listed.

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