Other troubleshooting
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15 articles
- Not getting alerts for kid's texts, photos, or videosFix issues with monitoring your child's device monitoring.
- How to prevent your kid from deleting BarkProtection against app deletion varies by device — Bark Phone and Bark Watch have it built in, while Androids and iPhones need a few extra steps.
- Fix issues with push notificationsIf push notifications aren't coming through, check your account settings, app version, and device notification permissions.
- Block text messagesThe Bark Phone and Bark Watch offer control over blocking texts and calls from unapproved contacts.
- Block spam on your kid's devicesSpam calls and texts are today's version of junk mail. Here are a few ways to reduce the number of unwanted calls and texts your child receives.
- Error: "Something went wrong"Let's figure out where the error occurred.
- Error: "Not found"Oops, the resource you were looking for was not found.
- Troubleshooting Edge, Chrome, & Chromebook MonitoringHere's how to troubleshoot for the Bark browser extensions and the Bark for Chromebooks app on your child's computer(s).
- Enable Accessibility for Bark on ChromebookThe Bark for Chromebooks app requires Accessibility to be enabled to monitor your child's Chromebook properly.
- Did I accidentally start monitoring myself (the parent)?Check your phone and dashboard to make sure only your child's accounts and devices are connected for monitoring
- Can't enable Bark for Chrome extension on ChromebookHow to fix issues with the Bark for Chrome extension.
- Bark AccessoriesWe've rounded up popular accessories to help your family get the most out of Bark.
- How to find the IMEI of a phone, tablet, or watchThe IMEI number uniquely identifies your device and may be needed by Bark support to assist with issues.
- Screen recording for customer supportHere's how to take a video of an issue.
- How to uninstall BarkIn most cases, it's how you'd uninstall any other app.