Bark Technologies

Bark Premium keeps an eye on your child’s texts, photos, and videos (think of it as the device layer) and their online accounts like YouTu...

Not getting alerts for kid's texts, photos, or videos

It can be frustrating if your child is deleting Bark, but it also means they’re not being protected. Here’s how to help prevent it.




An...

How to prevent your kid from deleting Bark

Bark sometimes sends push notifications to the Bark Kids app and Bark parent app. If you or your kid aren't getting the push notifications...

Fix issues with push notifications

How to block texts on the Bark Phone
If your child has a Bark Phone, you can set up contact approval which blocks texts and calls from una...

Block Text Messages

Spam calls and texts are today's version of junk mail. Here are a few ways to reduce the number of unwanted calls and texts your child rec...

Block spam on your kid's devices

We'll get to the bottom of this error together! Did you get this error on your parent dashboard, or did you get this error on the Google P...

Error: "Something went wrong"

If you get an error that the resource you were looking for was not found, try these steps:

Tap home.
If that doesn't work, try a new devi...

Error: "Not found"

Here's how to troubleshoot for the Bark browser extensions and the Bark for Chromebooks app on your child's computer(s).
Check to see if m...

Troubleshooting Edge, Chrome, & Chromebook Monitoring

The Bark for Chromebooks app needs Accessibility enabled in your kid's settings to be fully set up.

Log into the Chromebook with your chi...

Accessibility Disabled for Chromebook

It's easy to tell if you accidentally started monitoring yourself. Let's check a few places:


Your phone or tabletLook at the apps instal...

Did I accidentally start monitoring myself (the parent)?

Example
This message means you set up Google Family Link parental controls for Chrome extensions on your kid's Chromebook.

Allow Chrome e...

Can't enable Bark for Chrome extension on Chromebook

Along with the Bark Accessories Store, we've rounded up some other popular accessories to help your family get the most out of Bark.

Bark...

Bark Accessories

You can usually find the IMEI number in a few different places on your child’s device—like in the device settings, on the physical device,...

How to find the IMEI of a phone, tablet, or watch

When you contact Bark’s customer support for help, you may need to send in a screen recording of the issue so we can figure out what’s goi...

Screen recording for customer support

In most cases, uninstalling Bark is the same as uninstalling any other app. In this guide, we'll help you with any friction points you enc...

How to Uninstall Bark

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Other troubleshooting

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