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15 articles
Not getting alerts for kid's texts, photos, or videosFix issues with monitoring your child's device monitoring.
How to prevent your kid from deleting BarkProtection against app deletion varies by device — Bark Phone and Bark Watch have it built in, while Androids and iPhones need a few extra steps.
Fix issues with push notificationsIf push notifications aren't coming through, check your account settings, app version, and device notification permissions.
Block text messagesThe Bark Phone and Bark Watch offer control over blocking texts and calls from unapproved contacts.
Block spam on your kid's devicesSpam calls and texts are today's version of junk mail. Here are a few ways to reduce the number of unwanted calls and texts your child receives.
Error: "Something went wrong"Let's figure out where the error occurred.
Error: "Not found"Oops, the resource you were looking for was not found.
Troubleshooting Edge, Chrome, & Chromebook MonitoringHere's how to troubleshoot for the Bark browser extensions and the Bark for Chromebooks app on your child's computer(s).
Enable Accessibility for Bark on ChromebookThe Bark for Chromebooks app requires Accessibility to be enabled to monitor your child's Chromebook properly.
Did I accidentally start monitoring myself (the parent)?Check your phone and dashboard to make sure only your child's accounts and devices are connected for monitoring
Can't enable Bark for Chrome extension on ChromebookHow to fix issues with the Bark for Chrome extension.
Bark AccessoriesWe've rounded up popular accessories to help your family get the most out of Bark.
How to find the IMEI of a phone, tablet, or watchThe IMEI number uniquely identifies your device and may be needed by Bark support to assist with issues.
Screen recording for customer supportHere's how to take a video of an issue.
How to uninstall BarkIn most cases, it's how you'd uninstall any other app.