When you contact Bark’s customer support for help, you may need to send in a screen recording of the issue so we can figure out what’s going on. Here’s how to take one on different devices!
Computers
Mobile devices
Bark Phone or Bark Watch
Use a different phone or tablet's camera to record a video of the device
How to send your screen recording to Bark Support
Email your screen recording.
(If the video file is too large, just attach a Google Drive, YouTube, or Dropbox link instead. Just make sure to give us permission to view the link!)