How to Monitor iOS Devices with the Bark Home

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Paola
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NOTE: This article is for subscribers on the Bark Premium plan that have already paired a Bark Home to their account. If you need to purchase a Bark Home device, click here instead.

Monitoring Apple / iOS Devices

In this article, we'll be helping you set up an Apple device for the monitoring of its texts, iMessages, photos, videos, and more.

Because of Apple's security, we can't monitor your child's texts and photos directly from the Bark Kids app.

So, we created a one-of-a-kind solution — the Bark Home device.

By having the Bark Home device set up and paired to your Bark account, you not only can filter any internet-connected device in the home, you can also use it to monitor iOS devices! 

After the first-time setup, your child's device will send copies of texts and photos several times a day to the Bark Home device over Wi-Fi as long as it is at home and connected to your network.

Bark then scans them for dangers and sends you an alert if we find something that may benefit from a conversation with your child, like bullying, depression, or sexual content. We will also alert you if it's been a while since we've analyzed your child's iPhone, iPad, or iPod Touch.

Get Started

STEP 1: Navigate to your parent / guardian app or dashboard.

STEP 2: Select Monitoring under your child.

STEP 3: Scroll down to +Add a new device, click on Monitoring, select Apple/iOS, and pick Monitor with Bark Home.

Don't see this as an option? Check that you're on the Bark Premium plan by following these steps. If you are already on Premium, then you may not have set up your Bark Home yet. Click here for the first-time activation instructions. Once you've activated Bark Home with your account, you can come back to this article to set up the iOS monitoring!

STEP 4: Plug in your child's iOS device into the USB port on the Bark Home. The Apple charging cord that came with the child's iOS device is best!

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STEP 5: Unlock your child's device and if you see a prompt asking to Trust, tap Trust.

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STEP 6: Follow the prompts to detect this child's iOS device and select it from the list when it appears. 

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STEP 7: Once the device is detected and selected, you will see this page. This means it's starting an analysis of the device's texts, iMessages, photos, videos, notes, Whatsapp messages, and Kik messages. After reviewing this page, select Continue.

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STEP 8: Review the best practices on the following page. On your dashboard, under your child's monitored devices, you'll see whether it's being detected and analyzed. You'll receive an email notification when it's okay to unplug the device during the first-time setup.

STEP 9: Repeat these steps for your other children's iOS devices.

  • If your children have a shared iPad, consider creating a child named "Shared Device" (or something similar) to set up that device. 
  • If your other kids have Android devices, follow this guide instead, since the steps above are just for kids who use iPhone, iPad, or iPod Touch.

Best Practices

  • Make sure your Bark Home device remains plugged in and online
    You can always check the status of the Bark Home device on your dashboard.
  • Scanning will happen automatically over Wi-Fi 
    Remind your child to always connect to Wi-Fi at home. Bark will analyze their texts, photos, and videos several times a day. You can tell if Bark has detected the child's device over Wi-Fi under your child's iOS device on the dashboard.
    • If it's a green Wi-Fi symbol, it means it's currently being detected (see example below).

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    • If it's a grey Wi-Fi symbol, it means it was detected over Wi-Fi in the past (see example below). If you need help troubleshooting why Bark may not be detecting your child's iOS device over Wi-Fi, check out our frequent solutions here. In the meantime, go ahead and plug in the device via USB to get it analyzed while you troubleshoot the Wi-Fi detection.

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  • Checking the status of Bark in the app
    From the device profile on your parent app or dashboard, you'll be able to see when your child's iOS device was last analyzed. If you go a long time without getting the device analyzed, we will alert you.

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Need to add more?

You can add an unlimited number of email accounts, social media accounts, and devices for monitoring. Follow this guide to connect the rest of your kids' accounts and devices!

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Need help or have additional questions?

We are happy to assist! Reach out to Bark Support, and we'll help every step of the way.