The Bark Home is a small white box that you can plug into your home router in order to block apps and sites on any internet-connected device in your home.
Ordered on Bark App
If you purchased or leased the Bark Home from bark.us, please check your email for an order confirmation. You can also find the tracking link in your account settings.
Our team strives to fulfill Bark Home orders within 3-5 days, and we offer free shipping. Comes with a 30-day satisfaction guarantee.
If you have any questions about your order or need assistance with setting up your Bark Home device, please don't hesitate to reach out to Bark Support.
Cancel an order
If you accidentally placed an order and it hasn't shipped yet, you can cancel it with these steps:
- Open up your parent app / dashboard.
-
Tap Review your order.
Don't see this? Then, tap on the ☰ More or v dropdown menu and then tap Account Settings. Scroll down to Orders. - Tap Cancel order.
No cancel button? Then, it may have already shipped out! You can start a return once you receive it.
Start a return
If you ever cancel your Bark account and are leasing a Bark Home, you'll automatically get a return label sent via email at the end of your paid subscription period. If you own your Bark Home, it's yours to keep!
If you'd just like to return the Bark Home and are within the 30-day return window, reach out to Bark Support.
Ordered on Amazon
If you purchased the Bark Home from Amazon.com, please check your email for an order confirmation. You can also find it under your Amazon Orders.
Have questions about shipping or returns?
Reach out to Amazon Support.
Need help setting up the Bark Home?
Reach out to Bark Support.