How to split up devices that were accidentally merged

Sometimes, your family's devices get accidentally merged in your Bark parent app / dashboard. Fix that with these steps.

  1. Open up your parent app / dashboard.
  2. Tap the child or home profile.
  3. Tap Devices at the top.
  4. Tap the device that needs to be split up.
  5. Tap Split up this device.
    new UI Split up this device.png
  6. On the next page, select the circle next to Split into separate device where applicable.
    new UI split samsung.png
    💡 Pro tip: Look at the "Connected via" information to help you with identifying which device(s) to split.
  7. That's it! 🎉
    You should now see the devices separated out under your kid's Devices section. You can click into a device in there to remove it, if needed.