Sometimes, your family's devices get accidentally merged in your Bark parent app / dashboard. Fix that with these steps.
New UI
Merged devices are under a child profile
Split up devices under a child profile
- Open up your parent app / dashboard.
- Tap your kid's avatar.
- Tap Devices.
- Tap the device that needs to be split.
- Tap Split up this device.
- On the next page, select the circle next to Split into separate device where applicable.
💡 Pro tip: Look at the "Connected via" information to help you with identifying which device(s) to split. -
That's it! 🎉
You should now see the devices separated out under your kid's Devices section. You can click into a device in there to remove it, if needed.
Merged devices are under a home profile
Home profiles are found under the Bark Home on your parent app / dashboard with a 👋 or 🏠:
Split up devices under a home profile
- Open up your parent app / dashboard.
- Tap the home profile (e.g. Shared, Guest).
- Tap the Devices.
- Tap the device that needs to be split.
- Tap the 💬 icon on the top right and select Split up this device.
- On the next page, select the circle next to Split into separate device where applicable.
💡 Pro tip: Look at the "Connected via" information to help you with identifying which device(s) to split. -
That's it! 🎉
You should now see the devices separated out under your home profile's Devices section. You can click into a device in there to remove it, if needed.
Classic UI
Merged devices are under a child profile
These are the kids you've added to Bark. They have a Screen Time tile under their name in your parent app / dashboard.
Split up devices under a child profile
- Open up your parent app / dashboard.
- Tap your kid's avatar at the top.
- Tap Screen Time.
- Tap the Devices tab at the top.
- Tap the device that needs to be split.
- Tap the 💬 icon on the top right and select Split up this device.
- On the next page, select the circle next to Split into separate device where applicable.
💡 Pro tip: Look at the "Connected via" information to help you with identifying which device(s) to split. -
That's it! 🎉
You should now see the devices separated out under your kid's Screen Time tile > Devices section. You can click into a device in there to remove it, if needed.
Merged devices are under a home profile
Home profiles are found under the Bark Home on your parent app / dashboard with a 👋 or 🏠:
Split up devices under a home profile
- Open up your parent app / dashboard.
- Tap Bark Home at the top.
- Tap the home profile (e.g. Shared, Guest).
- Tap the Devices tab at the top.
- Tap the device that needs to be split.
- Tap the 💬 icon on the top right and select Split up this device.
- On the next page, select the circle next to Split into separate device where applicable.
💡 Pro tip: Look at the "Connected via" information to help you with identifying which device(s) to split. -
That's it! 🎉
You should now see the devices separated out under your home profile's Devices section. You can click into a device in there to remove it, if needed.