Sometimes, Bark detects the same child's device in two separate ways, generating two devices when it should really be one device.
The good news is, it's an easy fix!
STEP 1: Go to your parent dashboard at bark.us and log in.
STEP 2: Select Devices at the top.
STEP 3: Choose one of the two devices that need to be merged.
STEP 4: Select the ... menu 💬 on the top right and then choose Merge with Duplicate. It will then prompt you to complete a few other steps.
That's it -- you've now merged them into one device!
Bark Support is here to help! Don't hesitate to reach out to us.