How to merge devices

Sometimes, your family's devices get accidentally split up in your Bark parent app / dashboard.

Here's an example where Bark detected the device through the app and through the Bark Home but didn't merge them:

new UI devices need to merge.png

Fix that with these steps!

  1. Open up your parent app / dashboard.
  2. Tap the child or home profile.
  3. Tap Devices at the top.
  4. Tap the device that needs to be merged.
  5. Tap Merge with duplicate.
    new UI merge with duplicate.png
  6. On the next page, select the device(s) you'd like to merge.
    ⚠ Getting an error? It likely means the device was already merged. Verify whether that's the case by seeing if you can "split up" the device!
  7. That's it! You should now see the devices got merged.

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