Sometimes, your family's devices get accidentally split up in your Bark parent app / dashboard.
Here's an example where Bark detected the device through the app and through the Bark Home but didn't merge them:
Fix that with these steps!
Devices are under a child profile
These are the kids you've added to Bark. They have a Screen Time tile under their name in your parent app / dashboard.
Merge devices under a child profile
- Open up your parent app / dashboard.
- Tap on your kid's avatar at the top.
- Tap Screen Time.
- Tap on the Devices tab at the top.
- Tap on the device that needs to be split.
- Tap the 💬 icon on the top right and select Merge with duplicate.
- On the next page, select the device(s) you'd like to merge.
⚠ Getting an error? It likely means the device was already merged. Verify whether that's the case by seeing if you can "split up" the device! -
That's it! 🎉
You should now see these got merged under your kid's Screen Time tile > Devices section.
Devices are under a home profile
Home profiles are found under the Bark Home on your parent app / dashboard with a 👋 or 🏠:
Merge devices under a home profile
- Open up your parent app / dashboard.
- Tap Bark Home at the top.
- Tap on the home profile (e.g. Shared, Guest).
- Tap on the Devices tab at the top.
- Tap on the device that needs to be split.
- Tap the 💬 icon on the top right and select Merge with duplicate.
- On the next page, select the device(s) you'd like to merge.
⚠ Getting an error? It likely means the device was already merged. Verify whether that's the case by seeing if you can "split up" the device! -
That's it! 🎉
You should now see these got merged under your home profile's Devices section.
