Troubleshooting screen time and filtering
Find solutions for issues encountered with blocking apps and sites on your family's devices.
27 articles
If a website, app, game, or feature isn't working on your child's device
Troubleshooting screen time & web filtering
Screen time protection has been disrupted
Bark Home "Not detected" or "MAC address does not match any known devices" error during setup
Slow internet speeds
Turn off Secure DNS on Chromebook
Device is using a private address or randomized MAC address
Mobile screen time & filtering was manually disabled
My kid's computer isn't blocking websites and apps
Turn off Secure DNS on Windows and Mac
Bark Home has lost contact
Disable Guest Mode on Chromebook
Screen time protection has been disrupted on Chromebook
Device is missing from Unmanaged profile
Connection Status "Undetected" for Router with Bark Built-In
Why am I seeing copies of the same device?
Adjust Amazon Fire network settings to work with Bark Home
Samsung Secure Wi-Fi Security Alert
Disable Guest Mode, Incognito Mode, Tor Mode, and Secure DNS on Brave (Windows)
Disable Guest Mode, Incognito Mode, and Secure DNS on Brave (Mac)
Disable Guest Mode, Incognito Mode, & Secure DNS on Chrome (Windows)
Disable Guest Mode, Incognito Mode, & Secure DNS on Chrome (Mac)
Disable Guest Mode, InPrivate Mode, & Secure DNS on Edge (Windows)
Disable Guest Mode, InPrivate Mode, & Secure DNS on Edge (Mac)
How to Disable IPv6
Make your Eero router system compatible with Bark Home
How to factory reset the Bark Home