🛑 Only do these steps if you've been directed by Bark Support.
Select the type of computer you're using below to review the relevant steps.
Windows 7-10 Windows 11 MacOS
Windows 7, 8.1, 10
Right-click the network icon in the notification tray and select Open Network & Internet settings.
Open Network and Sharing Center.
Click on your network adapter.
Click on Properties.
Uncheck Internet Protocol Version 6 (TCP/IPv6) on the list. After that, click OK and Close.
Restart the computer for changes to take effect.
Windows 11
At the bottom of your screen, find and click on the 🔎magnifying glass icon.
Type in "Network Connection" and open the matching search result.
Find your network adapter, and right-click it > Properties.
Find and uncheck Internet Protocol Version 6 (TCP/IPv6) on the list. After that, click OK and Close.
Restart the computer for changes to take effect.
MacOS
Open Finder.
Click on Applications.
Click on Utilities Folder.
Double click on the Terminal app.
Run the following command in the terminal window:
sudo networksetup -listallnetworkservices
This will list all of your network interfaces and their names.Identify the network interface you are using, most commonly Ethernet or Wi-Fi. Use the following command in the terminal window to disable IPv6 on that interface. Please note that you may have to use quote marks to envelope the interface name. A few examples:
sudo networksetup -setv6off Ethernet
sudo networksetup -setv6off Wi-FiYou will be prompted to enter your OS X administrator password. Afterwards, IPv6 will be disabled.
Please note that any changes to the network preferences may revert this setting and the command may need to be run again.
Re-enabling IPv6
While usually not necessary, if you wish to re-enable IPv6 on your device, you can simply run this command in the terminal:
sudo networksetup -setv6automatic Wi-Fi
sudo networksetup -setv6automatic Ethernet
Then, restart the computer for changes to take effect.