When does Bark send an alert?
If Bark finds a potential issue in your child's online activities, you and your notification contacts will receive an email, text, or app alert along with a snippet of the conversation or media for your review.
Note Bark alerts are not sent in real time. It may take some time to receive notifications as we analyze context, not just keywords.
We also include tips on how to handle the situation.
Review Alerts via Email
Email notifications look like this. Click on Review alerts to log in and check on the alert.
Note When we email contacts about alerts, they will need to log in with the main Bark account's email and password to finish reviewing the alert. This is because of our security policies.
Review Alerts via App
If you've downloaded the app for parents on your Android or iOS device, push notifications look like this. Tap on the notification to check on the alert.
Review Alerts via Text
If you've set up text notifications, text alerts look like this. Tap on the link to log in and check on the alert.
Bark alert: You have an alert to review for [Your Children]. Please review: [link to alert]
Alert Quality
Bark goes beyond blocking access — it analyzes content on texts, photos, videos, and more. If it detects instances of depression, bullying, drug use, suicidal thoughts, or anything else that may be alarming, it will alert you.
If you are feeling like most alerts you receive are too mild, re-evaluate your alert sensitivity settings for that child.
If you've received an alert that you believe to be a false positive, or if you're unsure whether an issue actually exists, don't hesitate to contact us with the Alert URL. We understand the importance of accurate and reliable alerts, and your feedback helps us improve our accuracy.
Note For privacy reasons, Bark Support cannot view the content of your alerts directly. However, sharing the Alert URL allows them to investigate the alert and provide you with more detailed information or assistance.
How to Share an Alert URL with Bark Support
Log into the Bark parent app or dashboard.
Tap the
bell icon on the top right to view your Alerts.
Locate the specific alert (use the filters to help).
If on mobile, tap
Share (or the square-with-arrow icon on the top right) and copy/paste the Alert URL in your message to Bark Support.
If on desktop, copy the URL at the top of the page and paste it into your message to Bark Support.
⚠️ Do not delete any alerts you are discussing with Bark Support.