When Bark detects a potential issue on your children's monitored devices or accounts, Bark sends an alert to the Bark account email used during signup.
If you have a family member who'd also like to receive alerts (like a spouse), you can add their email and/or phone information via your account's Alert Settings.
STEP 1: Log in to your dashboard, if applicable.
STEP 2: Select Account in the ˅ menu (computer) or ≡ More (mobile).
STEP 3: Find and select Alert Settings.
STEP 4: Select email or text for the additional notification contact.
STEP 5: Type in the appropriate contact information and click Add. Remember, this is for a family member or spouse to receive alerts. Do NOT add a child's email / phone number here.
- If you selected email, type in the contact's email address that you want receiving alerts regarding your children's monitored devices and accounts. When they receive future alerts, they will need to log in with the main Bark account's email and password to finish reviewing the issue found. This is because of our security policies.
- If you selected text, type in the contact's phone number that you want receiving alerts regarding your children's monitored devices and accounts. Currently, we only support phone numbers in the United States, Australia, and South Africa.
NOTE: If one person has reviewed an alert, it will be marked as "read" or "Reviewed." You may adjust the Review Alerts filter to "Reviewed" to find an alert your other notification contact may have seen, but that you have not.
Deleting an Existing Phone Number or Email
Click the X next to the number or email, as seen below.
Need help or have additional questions?
We are happy to assist! Reach out to Bark Support, and we'll help every step of the way.