By default, Bark analyzes your child's iOS device every 3–6 hours depending on your setup. If you'd rather not wait, you can manually trigger an analysis anytime using the steps below.
Log into the Bark dashboard or app.
Tap your child's profile.
Tap Devices at the top.
Tap your child’s iOS device.
Under Monitoring Devices, tap Analyze.
Look at your child's device screen and if prompted, enter their lock screen passcode. If you're using the Bark Sync, this is taken care of automatically.
Wait for the scan to finish.
"There was a problem analyzing the device" alert
Check out this guide to troubleshoot.
Seeing "Bark Sync not online," "Computer not online," or "Bark Home not online"?
Bark Sync: Follow this guide to get it back online.
Computer: Make sure it's powered on, connected to the internet, and set to never sleep.
Bark Home: Make sure it's powered on, plugged into your router, and paired to your account.
Pro Tips
If using a Bark Sync
Talk to your child about Bark.
Remind them why using the Bark Sync to charge their iOS device is important. We have tips for that conversation.Make sure the Bark Sync is connected to Wi-Fi when your kid plugs in their iOS device.
Check the status of the Bark Sync on your parent app / dashboard or in Bark Kids app > Sync. You can also check the LED lights on the Sync to verify Wi-Fi connectivity.
If your child is traveling to a new location, they can connect Bark Sync to Wi-Fi by plugging in the iOS device into the Bark Sync, opening the Bark Kids app > Settings, and selecting the new Wi-Fi network.
If using a computer or Bark Home
Double-check that your kid's device is turned on and connected to your home Wi-Fi.
If it's still not connecting, try plugging it into your computer (or Bark Home).
Away from home? Bark will analyze it the next time the device connects to your Wi-Fi network.