Whenever you set up a Bark Phone, you'll see a Bark Phone tile under your kid on your parent app / dashboard:
The Bark Phone tile will disappear from the parent app / dashboard whenever:
- The Bark Phone service is canceled or the Bark Phone is returned
- The Bark Phone service is suspended from too many failed payment attempts
- To fix this, go to your account settings.
- Tap Update billing info (it's okay if you're entering in the same payment information as before).
- Once the account is in good standing, your Bark Phone service will resume!
- Then, check if the Bark Phone tile has returned. If it has not, tap on the Guard Dog app on the Bark Phone and see if there's a setup QR code you need to scan to re-pair the device to your account (it may take a few minutes or a device restart for it to appear).