How to check the SIM/MicroSD slot on a Bark Phone

Here's how to check the SIM/MicroSD slot on a Bark Phone.

What you need

  • 📱 The Bark Phone
  • sim_card_tray_removal_tool_ejector.png An ejector pin: you can purchase one online or find one in an old phone box (like from an iPhone or Android you purchased in the past).

Check SIM card or SD card

  1. Turn off the Bark Phone. 
  2. Insert the ejector pin into the hole on the side of the phone. A tray with the SIM card will pop open. Be careful not to drop and lose the SIM card accidentally. 
    sim_sd_tray.jpg
    Not popping open? You may be looking at the microphone hole instead of the SIM tray. Check the other sides of the phone.
  3. Look at the text on the tray to identify the SD card slot and SIM1 slot.
  4. If you have an SD card, place it in the SD slot of the tray with the gold-colored contacts facing down.
  5. Verify the Bark SIM card remains in the SIM1 slot of the tray. Ensure the gold contacts are facing down, then press in on the card to lock into place.
  6. Put the tray back into the device.
  7. Turn on the phone. That's it! 🎉

Check liquid damage indicator

  1. Turn off the Bark Phone. 
  2. Insert the ejector pin into the hole on the side of the phone. A tray with the SIM card will pop open. Be careful not to drop and lose the SIM card accidentally. 
    sim_sd_tray.jpg
    Not popping open? You may be looking at the microphone hole instead of the SIM tray. Check the other sides of the phone.
  3. Shine a light into the SIM/MicroSD slot.
  4. Respond to Bark Support with the color of the strip (pictures or videos always help!). In the example below, the color is solid pink.
    SD slot strip colors 2.png
  5. Then, look at the text on the tray to identify the SD card slot and SIM1 slot.
  6. If you had an SD card, place it in the SD slot of the tray with the gold-colored contacts facing down.
  7. Verify the SIM card remains in the SIM1 slot of the tray. Ensure the gold contacts are facing down, then press in on the card to lock into place.
  8. Put the tray back into the device.
  9. Turn on the phone. That's it! 🎉

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