If sites and apps are not being blocked on your child's computer browser, Secure DNS could be the reason!
Chrome
Turn off Secure DNS on Chrome
- On your child's Windows PC or Macbook, open Chrome.
- Then, click the three-dot menu on the top right > Settings.
- In the Settings search bar, search for Secure DNS.
- Select Security from the search results. It will have a yellow flag pointing it out.
- Under Advanced, find and turn off Secure DNS.
Edge
Turn off Secure DNS on Edge
- On your child's Windows PC or Macbook, open Edge.
- Then, click the three-dot menu on the top right > Settings.
- In the Settings search bar, search for Secure DNS.
- Find and turn off Secure DNS.
Firefox
Turn off DNS over HTTPS on Firefox
- On your child's computer or laptop, open Firefox.
- Click three-line menu on the top right > Settings.
- Search "dns" in the Settings search bar.
- Then, you'll see Network Settings as a result. Click on Settings next to Network Settings.
- Scroll down and disable DNS over HTTPS. Make sure to click OK/Save. When it's turned off, it looks like this:
Brave
Turn off Secure DNS on Brave
- On your child's Windows PC or Macbook, open Brave.
- Then, click the three-line menu on the top right > Settings.
- On the left, click on Privacy & security.
- Then, click on Security.
- Under Advanced, find and turn off Secure DNS.