Screen time protection has been disrupted on Android

Here's how to get screen time protected again on your kid's Android!

Quick Troubleshooting

  1. Open the bark_kids_app.png Bark Kids app on their device.
  2. If prompted, allow the VPN. Otherwise, the VPN will reconnect on its own.
  3. Tap Check In.
  4. Wait a few minutes and/or restart the device. 
  5. Screen time protection should now have resumed!
Still need help?
  • Turn off Private DNS.
    (Settings > Network > Advanced > enter device code > Private DNS > off)
  • Turn off Secure DNS.
    (Chrome app > 3-line menu > Settings > Privacy > Use secure DNS > off)
  • Check that Always-on VPN is turned on for Bark.
    (Settings > Network > VPN)
  • Check that notifications are turned on for Bark.
    (Settings > Apps > Bark > enter device code > Notifications > turn on all notifications)
  • Wait a few minutes and/or restart the device.
  • Screen time protection should now have resumed!
  • If you're still running into trouble, then uninstall and reinstall the Bark Kids app.

Pro Tips

  • Keep an eye on the protection status under the Screen Time tile in Bark.
  • Spot-check the phone for any third-party VPN apps
  • If you use Google Family Link, add Bark as an Always Allowed app.