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Screen time protection has been disrupted on Android

Updated
Paola Rivera

Here's how to get screen time protected again on your kid's Android!

Interactive Troubleshooter

Text Instructions

  1. Open the bark_kids_app.png Bark Kids app on their device.
  2. If prompted, allow the VPN. Otherwise, the VPN will reconnect on its own.
  3. Tap Check In.
  4. Wait a few minutes and/or restart the device. 
  5. Screen time protection should now have resumed!
Still need help?
  • Turn off Private DNS.
    (Settings > Network > Advanced > enter device code > Private DNS > off)
  • Turn off Secure DNS.
    (Chrome app > 3-line menu > Settings > Privacy > Use secure DNS > off)
  • Check that Always-on VPN is turned on for Bark.
    (Settings > Network > VPN)
  • Check that notifications are turned on for Bark.
    (Settings > Apps > Bark > enter device code > Notifications > turn on all notifications)
  • Wait a few minutes and/or restart the device.
  • Screen time protection should now have resumed!
  • If you're still running into trouble, then uninstall and reinstall the Bark Kids app.

Pro Tips

  • Keep an eye on the protection status under the Screen Time tile in Bark.
  • Spot-check the phone for any third-party VPN apps. 
  • If you use Google Family Link, add Bark as an Always Allowed app.