If screen time protection has been disrupted on your child's Android phone or tablet, get connected again by following this guide!
Quick Troubleshooting
- Open the
Bark Kids app on their device.
- If prompted, allow the VPN. Otherwise, the VPN will reconnect on its own.
- Tap Check In.
- Wait a few minutes and/or restart the device.
- Screen time protection should now have resumed!
Still need help?
- Turn off Private DNS
(Settings > Network > Advanced > Private DNS > off) - Turn off Secure DNS
(Chrome app > 3-line menu > Settings > Privacy > Use secure DNS > off) - Check that Always-on VPN is turned on for Bark
(Settings > Network > VPN) - Wait a few minutes and/or restart the device.
- Screen time protection should now have resumed!
- If still running into trouble, uninstall and reinstall the Bark Kids app.
Pro Tips
- Keep an eye on the protection status under the Screen Time tile in Bark.
- Spot-check the phone for any third-party VPN apps.
- If you use Google Family Link, add Bark as an Always Allowed app.
