Bark Phone™
If your child's location alerts or check-ins are showing your child's location as farther away than they actually are, let's check their location settings. (Because we want to save you time, many of these location settings are enabled by default on a Bark Phone™, but let's verify that they are set up correctly!)
Instructions
STEP 1: On your Bark dashboard, tap on the Bark Phone tile > Settings to enable the Settings app ⚙ on your child's Bark Phone. We'll remind you to disable this at the end of this guide.
STEP 2: Grab hold of your child's Bark Phone.
STEP 3: Open the Settings app ⚙ > tap on Location > select Location Services > enable Emergency Location Service, Google Location Accuracy, Wi-Fi scanning, and Bluetooth scanning.
STEP 4: Tap < back and select Bark Guard Dog under the Recent Access section. Then, select Permissions > Location > Allow all the time.
🤔 Don't see Bark there? No worries, let's go this other route:
Settings app ⚙ > tap on Apps > Bark Guard Dog > Permissions > Location > Allow all the time.
STEP 5: Tap < back twice and select Mobile Data > enable the slider next to Allow background data usage and Allow data usage while Data saver is on.
STEP 6: Tap < back and select Battery > Unrestricted.
STEP 7: Tap < back and select Notifications > enable the slider next to Show notifications.
STEP 8: Tap < back twice and select the Bark Kids app .
STEP 9: Select Notifications > enable the slider next to Show notifications.
STEP 10: Tap < back and select Mobile Data > enable the slider next to Allow background data usage and Allow data usage while Data saver is on.
STEP 11: Tap < back and select Battery > Unrestricted.
STEP 12: That's it! 🎉
Now that you've checked, and if applicable, adjusted those settings, we're ready to turn off the Settings app access for the child again. On your Bark dashboard, tap on the Bark Phone tile > Settings to disable the Settings app ⚙ on your child's Bark Phone.
Need help or have additional questions?
We are happy to assist! Reach out to Bark Support, and we'll help every step of the way.