Error on Google Play: "Parental controls restrict downloading of this app"


This message means you set up parental controls for Google Play. 

Parental controls prevent downloading of this app Google play store.png

Remove Google Play Parental Controls

  1. Open the Google Play app Google Play on your child's device.
  2. At the top right, tap the profile icon.
  3. Tap Settings.
  4. Tap Family.
  5. Tap Parental controls.
  6. Turn off those controls.

If you instead see something about Family Link in there, then we need to make adjustments on your Family Link Parent App instead:

  1. Open the Family Link Family Link app.
  2. Select your kid.
  3. Tap Controls.
  4. Tap Content restrictions.
  5. Tap Google Play.
  6. Turn off those controls.

Note that if you're trying to sign into Google Play on a Bark Phone, you cannot do so with a Google account that is supervised by Google Family Link.

Learn more below:

Can I use Google Family Link to supervise a Bark Phone™️?

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