Severe threats are often time-sensitive, so we recommend adding alternate users — like a principal or school psychologist — for each school or district.
Inviting users
Log in as the Bark for Schools super admin or OU admin.
Navigate to the top right drop-down menu and select Users.
Select Invite user and include:
Email Address
Emergency Contact Number
Role
Groups/organizational units assigned
To assign all groups, ensure Access to all organizational units? is On.
To assign specific groups, ensure Access all organizational units? is toggled Off and now you can type in the applicable groups.
💡 Assigning a user to a top-level organizational unit or group does not grant access to its sub-groups. Each sub-group must be assigned to the user individually.
Super Admin*
This permission allows the user full access to all settings and data.OU Admin*
This permission allows the user to manage the settings for those within their assigned organizational unit(s).
Review alerts and reports**
This permission allows the user to look at and review monitoring alerts for their assigned organizational unit(s).
Manage Web Filter**
This permission allows the user to review filter reports and create/manage web filter policies
Then, the User will receive an email invite.
Going forward they'll log into bark.us/schools with their school issued account — no additional username or password needed. Share the User's Guide with them for tips.
*Only existing Super Admins can grant Users the Super Admin or OU Admin roles.
**Super Admins will always have monitoring and filtering permissions
Editing Users
Once the User has accepted the invite, their information will appear at the bottom of the page under the Users section.
Log in as the Bark for Schools super admin or OU admin.
Navigate to the top right drop-down menu and select Users.
Click Edit next to their profile.
Editing the User allows you to:
Update their Contact Number
Adjust their Role
Adjust the Organization Units/Groups they are assigned to
💡 Assigning a user to a top-level organizational unit or group does not grant access to its sub-groups. Each sub-group must be assigned to the User individually.
Adjust their Super Admin status*
Adjust their OU Admin status*
Adjust their Monitoring Review status**
Adjust their Filtering Management status**
*Only existing Super Admins can grant Users the Super Admin or OU Admin roles.
**Only users that are not Super Admins can have their monitoring/filtering roles managed.
Removing Users
Removing Super Admins
If you don't see Delete next to a user's name, then they are a Super Admin and require these additional steps:
Click Edit next to their name.
Toggle off the Super Admin role and Update.
Now you can select Delete by their name.
Bark for Schools+ Settings
Schools or districts with Bark for Schools+ have more customizable User settings than the free product. They can specify which types of alerts Users get, choose what alerts they receive email notifications for, and choose whether they are an emergency phone contact for urgent alerts.
Visible means you will see alerts for that category on your dashboard. The alerts have to be visible for you to receive email notifications or emergency calls for them.
Notification will turn on email notifications for the alert type. We will send you email notifications (lower level alerts and severe alerts) for all alerts created in the category.
Severe Notification will turn on only severe email notifications for the abuse type.
Emergency will turn on text messages and phone calls for imminent threat situations. To adjust the order in which these Users are called for emergency issues:
Click Manage emergency priority at the bottom of the page.
Then, click and drag the Users into the order of priority that works best for your use-case: