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Reviewer Management

Severe threats are often time-sensitive, which is why we recommend that an alternate reviewer (like a principal or school psychologist) is...

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Severe threats are often time-sensitive, which is why we recommend that an alternate reviewer (like a principal or school psychologist) is added for each school or district.

The Bark Super Admin or OU Admin for your school/district can invite, edit, or remove Reviewers.


Inviting Reviewers

  1. Log in as the Bark for Schools super admin or OU admin.

  2. Navigate to the top right drop-down menu and select Reviewers.

    Screenshot 2024-03-11 at 10.54.52 AM.png
  3. Select Invite reviewer and include:

    • Email Address

    • Emergency Contact Number

    • Role

    • Groups/organizational units assigned

      • To assign all groups, ensure Access to all organizational units? is On.

      • To assign specific groups, ensure Access all organizational units? is toggled Off and now you can type in the applicable groups.

        💡 Assigning a user to a top-level organizational unit or group does not grant access to its sub-groups. Each sub-group must be assigned to the Reviewer individually.

    • Super Admin*
      This permission allows the user full access to all settings and data.

    • OU Admin*
      This permission allows the user to manage the settings for those within their assigned organizational unit(s).

  4. Then, the Reviewer will receive an email invite.

  5. Going forward they'll log into bark.us/schools with their school issued account — no additional username or password needed. Share the Reviewer's Guide with them for tips.

*Only existing Super Admins can grant Reviewers the Super Admin or OU Admin roles.


Editing Reviewers

Once the Reviewer has accepted the invite, their information will appear at the bottom of the page under the Reviewers section.

  1. Log in as the Bark for Schools super admin or OU admin.

  2. Navigate to the top right drop-down menu and select Reviewers.

  3. Click Edit next to their profile.

    Edit.png
  4. Editing the Reviewer allows you to:

    • Update their Contact Number

    • Adjust their Role

    • Adjust the Organization Units/Groups they are assigned to

      💡 Assigning a user to a top-level organizational unit or group does not grant access to its sub-groups. Each sub-group must be assigned to the Reviewer individually.

    • Adjust their Super Admin status*

    • Adjust their OU Admin status*

*Only existing Super Admins can grant Reviewers the Super Admin or OU Admin roles.


Removing Reviewers

  1. Log in as the Bark for Schools super admin or OU admin.

  2. Navigate to the top right drop-down menu and select Reviewers.

  3. Click Delete by their name.

    Screenshot 2024-08-12 at 2.40.17 PM.png


Removing Super Admins

If you don't see Delete next to a reviewer's name, then they are a Super Admin and require these additional steps:

  1. Click Edit next to their name.

    Edit.png
  2. Toggle off the Super Admin role and Update.

  3. Now you can select Delete by their name.


Bark for Schools+ Settings

Schools or districts with Bark for Schools+ have more customizable Reviewer settings than the free product. They can specify which types of alerts Reviewers get, choose what alerts they receive email notifications for, and choose whether they are an emergency phone contact for urgent alerts.

Screenshot 2023-12-15 at 12.57.38 PM.png
  • Visible means you will see alerts for that category on your dashboard. The alerts have to be visible for you to receive email notifications or emergency calls for them.

  • Notification will turn on email notifications for the alert type. We will send you email notifications (lower level alerts and severe alerts) for all alerts created in the category.

  • Severe Notification will turn on only severe email notifications for the abuse type.

  • Emergency will turn on text messages and phone calls for imminent threat situations. To adjust the order in which these Reviewers are called for emergency issues:

    • Click Manage emergency priority at the bottom of the page.

    • Then, click and drag the Reviewers into the order of priority that works best for your use-case:

      mceclip1.png

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