If your child has received a new phone, tablet, or computer, you will need to re-add Bark to ensure it's protected, even if it has the same phone number and accounts signed into it.
Otherwise, you will continue to receive alerts that your kid's device hasn't been monitored or seen recently.
Child got a new number? If your child got a new phone number but still uses the same device, no action is needed. Bark doesn't use phone numbers for monitoring, so your child's existing device will continue to be monitored.
- On your kid's old device, uninstall Bark. If it was lost or stolen, you can skip this step.
- On your parent app / dashboard, delete the device.
- Add your kid's new device to Bark by following this guide.
- If you also use
the Bark Home on your home Wi-Fi, make sure your kid's new device is set up correctly with this guide.
- That's it! 🎉