If you have lost, traded in, or retired a particular device from use, remove it from your Bark dashboard to avoid future alerts about monitoring not working.
Deleting a Device
You can remove a device from your Bark account by following these steps:
STEP 1: Log in > scroll down to the applicable child or home profile > select Monitoring > Devices & Apps.
STEP 2: Click on the particular device you no longer have access to > select Stop Monitoring.
STEP 3: Go back to the dashboard > scroll down to the applicable child or home profile > select Screen Time > Devices. Look for the device here as well and if it's listed, proceed to Step 4. If it's not listed, then you're done!
Child Has a New Device
That is always an exciting time! For information on what you should do to monitor the new device and stop monitoring the old device, click here.
Need help or have additional questions?
We are happy to assist! Reach out to Bark Support, and we'll help every step of the way.