Bark Watch fails to install firmware update

If your child's Bark Watch is unable to install the latest firmware update, here's what to do:

  1. On your child's watch, open Settings > Wi-Fi.
  2. Make sure it's connected to Wi-Fi.
  3. Then, go to Settings > Updates
  4. Try to update the firmware again.
  5. Still not working?
    • Open Settings > About Watch.
    • Contact us with the IMEI and build number (a picture is ok!) of your child's watch.