Yes, we offer live chat for Bark Watch customers! For all other customers, we offer email and phone support.
To launch a live chat about the Bark Watch, follow these steps:
New UI
- Open up your parent app / dashboard.
- Tap ❔ Support.
- Tap Chat with Bark Assistant.
Live chat for the Bark Watch is available Monday through Friday, 8:30am to 10:00 pm ET. If contacting us after hours, you'll be routed to email support.
Classic UI
- Open up your parent app / dashboard.
- Tap ☰ More.
- Tap Support.
- Tap Chat with Bark Assistant.
Live chat for the Bark Watch is available Monday through Friday, 8:30am to 10:00 pm ET. If contacting us after hours, you'll be routed to email support.