If a website, app, or certain features aren’t loading or working on your child’s device, it might be because something has been accidentally blocked.
Website Loading Issues
When a website doesn’t load, your kid might see errors like:
- "This site can't be reached"
- "Took too long to respond"
- "Try: checking the connection"
- "Cannot play stream"
- "ERR_CONNECTION_TIMED_OUT"
App Loading Issues
Apps can have similar problems, such as:
- Content Not Loading: The app opens, but nothing shows up or updates.
- Features Not Working: Certain parts of the app, like messaging, media playback, games, or in-app purchases, don’t work.
- Slow Performance: The app is much slower than usual or keeps freezing.
How to fix it
Follow this guide to unblock the apps and websites your child needs: