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  3. Troubleshooting iPhone, iPad, and iPod Touch

Check for software updates on your devices

Updated
Paola Rivera

Learn how to update the software on your family's devices.


apple_icon.svg iPhone, iPad, or iPod

  1. Open up the ios_settings_app.jpg Settings app.
  2. Tap General.
  3. Tap Software Update.
  4. Check for updates and install any available.
    Is it a “beta” software update? Bark is not compatible with beta versions of iOS. Consider removing Beta software from your kid's iPhone or iPad.
  5. Need more help? Learn more.

android.svg Android

  1. Open up the ⚙ Settings app.
  2. Tap System or Software Update.
  3. Check for updates and install any available.
  4. Need more help? Learn more.

windows.png Windows PC

  1. Right-click the windows.png Start menu, then choose Settings.
  2. Click Update & Security.
  3. Check for updates and install all updates available, including any "optional" driver updates.

  4. Restart your computer.

  5. Repeat these steps again until there are no new updates.
  6. Need more help? Learn more.

apple_classic.png Macbook

  1. Apple suggests you back up your Mac before updating.
  2. After you're done, click on the apple_icon.svg Apple menu on the top left.
  3. Click System Preferences.
  4. Click Software Update.
  5. Check for updates and install any available.
  6. Need more help? Learn more.

itunes.png iTunes App

  1. Open iTunes on your home computer.
  2. Then, check out this guide: Update iTunes
    (Select the correct tab in the guide for the update steps relevant to you.)