When you contact Bark’s customer support for help, you may need to send in a screen recording of the issue so we can figure out what’s going on. Here’s how to take one on different devices!
Computers
Mobile devices
- iPhone, iPad, or iPod Touch
- Android phone or tablet
- Bark Phone
- Option a) Download a third party screen recorder app from Google Play
- Option b) Use a different phone or tablet to take a video of the Bark Phone
How to send your screen recording to Bark Support
Use our contact form to attach your screen recording or email it to us at help@bark.us.
If the video file is too large, feel free to attach a Google Drive, YouTube, or Dropbox link instead.