When you contact Bark’s customer support for help, you may need to send in a screen recording of the issue so we can figure out what’s going on. Here’s how to take one on different devices!
Computers
Mobile devices
- iPhone, iPad, or iPod Touch
- Android phone or tablet
- Bark Phone or Bark Watch
Use a different phone or tablet's camera to record a video of the device
How to send your screen recording to Bark Support
Use our contact form to attach your screen recording.
If the video file is too large, feel free to attach a Google Drive, YouTube, or Dropbox link instead. Just make sure to give us permission to view the link!