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  3. Troubleshooting the Bark Phone

Screen time protection has been disrupted on the Bark Phone

Updated
Paola Rivera

If screen time protection has been disrupted on your child's Bark Phone, get connected again by following this guide!

Interactive Troubleshooter

Text Instructions

  1. Open the bark_kids_app.png Bark Kids app on their device.
  2. If prompted, allow the VPN. Otherwise, the VPN will reconnect on its own.
  3. Tap Check In.
  4. Wait a few minutes and/or restart the device. 
  5. Screen time protection should now have resumed!
Still need help?
  • Check that Always-on VPN is turned on for Bark
    (Settings > Connections > More connection settings > VPN > enter Device Code > ⚙ next to Bark)
  • Wait a few minutes and/or restart the device.
  • Screen time protection should now have resumed!

Pro Tips

  • Keep an eye on the protection status under the Screen Time tile in Bark.
  • Spot-check the phone for any third-party VPN apps.
  • Consider enabling App Approval to prevent your child from installing third-party VPN apps.