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How to do a Bark account health check

Updated
Paola Rivera

1. Setup Checklist

Bark provides a setup checklist for all the ways your family can get the most out of Bark.

Note: Once you've completed the setup checklist, the screen will disappear.

setup_checklist_example.png

2. Attention notifications under child

Bark lets you know if something in your account needs attention. Notifications as seen below under your child’s name could mean:

  1. A device or account has been disrupted and needs to be reconnected.
  2. Bark has flagged something that needs your attention. For example, your kid may be using an app that's not currently being monitored.
  3. A device or account wasn't fully set up.
Note: Specific accounts or devices that need attention can be viewed by clicking the ->.

new UI Protection at risk.png

3. Monitoring 

Green checkmarks green_checkmark.png indicate that everything is working as expected when it comes to monitoring. 
new UI monitoring healthy.png
Under Action Required, "!" will appear if the connection needs attention.
new UI Action required.png

4. Screen Time

Under the Devices section of your child, you are looking for a green checkmark green_checkmark.png under each item to see if everything is working. Under Action Required, you will see a  new UI Protection at risk.png symbol or red message new UI Screen Time needs attention.png indicating when the device was last detected by our system if something needs attention.

5. Alerts

We’ll let you know when it’s been a while since we've heard from a device or platform. Tapping an alert will give you tips on how to resolve the issue.